Short Sale Expert - Remote​/U.S. Real Estate Market) LATAM

As Passionate Entrepreneurs, But Most Importantly As Family Members And Responsible Citizens, We Believe That The Cornerstone Of Any Business Must Rely On Benefiting Society While Offering A Transparent Solution That Generates Market Efficiency And A Healthier Market.

This is a remote position.

We are seeking an experienced Short Sale Expert to join our Sell to Rent team, helping homeowners navigate difficult financial situations when they owe more on their mortgage than their property is worth. This role focuses on guiding homeowners through the short sale process while providing compassionate, consultative support and identifying solutions that allow families to remain in their homes through Sell to Rent options when applicable.

The ideal candidate has successfully managed 200+ short sale transactions , possesses strong knowledge of lender negotiations, hardship situations, title issues, foreclosure timelines, and has exceptional communication and homeowner advisory skills.

Serve as a trusted advisor for homeowners facing negative equity, financial hardship, or foreclosure risk.

Educate homeowners on available solutions, including short sale, Sell to Rent, loan resolution options, and foreclosure alternatives.

Conduct discovery calls to understand homeowner financial situations and property conditions.

Build trust with distressed homeowners and provide empathetic, solution-oriented guidance.

Manage short sale files from initial homeowner consultation through closing.

Collect and review homeowner financial documentation, hardship letters, mortgage statements, and required lender packages.

Coordinate the preparation and submission of complete short sale packages to lenders.

Negotiate with mortgage lenders, servicers, and loss mitigation departments to obtain short sale approvals.

Monitor foreclosure timelines and ensure proactive file management to avoid auction dates.

Partner closely with underwriting, title, legal, and transaction coordination teams to move files efficiently through the pipeline.

Identify and escalate title curative issues, liens, judgments, HOA balances, and other encumbrances impacting transactions.

Collaborate with investor and acquisitions teams to structure viable homeowner solutions.

Maintain accurate CRM updates and document tracking throughout the lifecycle of each transaction.

Manage a high-volume pipeline of distressed homeowner cases while maintaining strong conversion and closing metrics.

Follow up consistently with homeowners, lenders, and third-party stakeholders to ensure progress.

Maintain compliance with company processes, timelines, and regulatory requirements.

3+ years of short sale experience in U.S. residential real estate.

Proven experience managing 200+ short sale transactions from intake to closing.

Strong understanding of:

Short sale process and lender negotiations

Foreclosure timelines

Negative equity situations

Title and lien resolution

Experience working with distressed homeowners and sensitive financial situations.

Excellent negotiation, communication, and relationship-building skills.

Strong organizational skills and ability to manage multiple files simultaneously.

Experience using CRM systems and transaction management platforms.

Experience in distressed property acquisition, or foreclosure prevention.

Knowledge of investor-backed residential real estate models.

Experience working with institutional buyers or homeowner retention programs.

Homeowner conversion and retention

Time to approval/closing

File progression and pipeline management

Customer satisfaction and homeowner experience

Empathetic and consultative with homeowners in distress

Strong negotiator with lenders and servicing departments

Highly organized and process-driven

Comfortable working in fast-paced, high-volume environments

Skilled at balancing homeowner advocacy with business objectives