Sales Support Specialist - West; REMOTE

#26-432

Atlanta, Georgia, United States

Atlas Roofing Corporation , a privately owned company established in 1982, is an innovative, customer-oriented leading provider of high-performance roofing and construction materials that help build better environments to live and work.
Atlas Roofing Corporation
has grown from a single roofing shingle manufacturing facility in 1982 into an industry leader with facilities in North America and worldwide product distribution.
Atlas Roofing Corporation
is made up of 4 divisions:
Roof and Wall Insulation, Shingles, Underlayments & Ventilation, Web Technologies, and Molded Products.

Atlas Roofing Shingles, Underlayments & Ventilation division is seeking a remote
Sales Support Specialist
to support the West sales team. This role reports to the Sales Training & Development Manager. It will also work closely with the Sales Director and Region Sales Managers.

This is a remote position and will be expected to provide support on a central time zone schedule (8:30 AM – 4:30 PM CT).

• Reporting - Prepare and organize sales reports and manage sales documentation in collaboration with Sales Training & Development Manager, Regional Managers, and Directors.
• Contractor Engagement – Follow up with Contractor customers on various administrative tasks related to warranty issues, program renewals and provide training as needed.
• CRM Management - Maintain and update contractor data in Salesforce ensuring accuracy and timely follow-up with representatives or customers. Assist with Salesforce Request(s) and data management as needed.
• Administrative Support - Assist with general administrative duties to alleviate the workload of sales representatives.
• Marketing Support – Manage Help Desk request(s) for sales representatives related to general training and Pro Force / PRO Portal questions.
• Event Support - Order samples and literature as needed for events and sales activities. Assist with post event training support.

Sales Support Specialist
Knowledge,

Skills and Abilities

• Adhere to high standards of ethical conduct in business dealings
• Ability to work independently, in remote location with minimal supervision
• Professional demeanor, including appropriate dress and communication
• Experience in Salesforce preferred
• Timely response to customer requests
• Strong knowledge of MS Office 365 Suite (Word, Excel, PowerPoint)
• Attention to detail with the ability to manage multiple projects
• Self-motivated with the ability to prioritize tasks with minimal supervision
• Commitment to resolving customer issues promptly

Sales Support Specialist
Education
and Experience

• Minimum of 5 years of relevant experience
• Experience in Salesforce preferred
• While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit and use their hands to type, handle or feel.
  
  Ability to sit and walk while performing job duties. The employee is occasionally required to stand, walk; and reach with hands and arms. Must frequently lift products and samples weighing between 10 and 50 pounds. Occasional pushing, pulling, twisting, balancing, and reaching above shoulder level. Exposure to varying environmental conditions, including wet/humid environments, extreme heat, noise, and vibrations at customer sites.
  
  Specific vision abilities required by this job include close vision and distance vision. Ability to travel up to 5% minimum by various modes of transportation.

Total Compensation

• Atlas Roofing Corporation offers competitive compensation and vacation/holiday package as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and medical Flexible Spending Accounts (FSA).

In the Atlas Roofing Shingles, Underlayments &…