UNIV - Program Manager – EP, Structural & Preventative Cardiology Clinical Trials - Departmen

Job Description Summary

The Division of Cardiology is seeking a Program Manager I to lead clinical research activities within its comprehensive electrophysiology, structural, interventional, and preventative cardiology programs. In this role, the Project Manager I will supervise a dedicated research team including clinical research coordinators and research assistants, manage the execution of complex clinical trials, and ensure high‑quality study coordination and support. Excellent communication and research skills are essential.

• Responsible for the direct supervision of Cardiology Clinical Research staff (program coordinators, research assistants, etc.) that support clinical trials within the Heart Failure program.
• Responsible for the management of the Cardiology Division’s trial processes, services, efforts, and compliance to ensure they continually align with the goals and vision of the Division and Department.
• Accountable for employee performance management, resource allocation, and professional development of directly supervised team members.
• Serve a key role in helping train and mentor new study coordinators and research staff in understanding cardiology terminology and concepts.
• Serve as the point of escalation for research staff and project‑related barriers and issues.
• Perform duties independently and exercise judgement in handling a variety of management issues.
• Participate in Site Feasibility Questionnaires and Site Qualification Visits; attend all Site Initiation visits for assigned coordinators and studies within the sub‑specialty.

• Participate in Site Feasibility Questionnaires and Site Qualification Visits; attend all Site Initiation visits for assigned coordinators and studies within the sub‑specialty.
• Ensure adherence to study guidelines, manage the subject recruitment and informed consent process, provide education to patients and families, and serve as the primary point of contact for study subjects.
• Liaise and facilitate effective communication between the Principal Investigator (PI), study sponsors, and Clinical Research Associates (CRAs).
• Serve as a liaison to other clinical services and providers within Cardiology outpatient and inpatient clinics, the Cardiology Catheterization Lab, and other ancillary departments.
• Participate in the feasibility review process by reviewing protocols and determining study patient visit flow and provision of center resources to promote protocol compliance and study participant retention.
• Establish clinical operation standard operating procedures and implement proper training and quality assurance initiatives.

• Track and report study performance goals for each supported study.
• Maintain confidentiality while conveying sensitive employee and financial information.
• Prepare for and participate in Cardiology Team and Division meetings.

• Monitor and ensure timely completion of billing and compliance objectives for internal and external electronic data sources (e.g., OnCore).
• Provide guidance and support to division administrators and faculty regarding budgetary matters, including expense tracking, budget reallocation, and cost‑saving opportunities.

• Participate in process improvement projects as needed.
• Participate in other duties as assigned by supervisor.

Monday‑Friday. A willingness to work flexible hours is necessary; some weekend and evening work will be required. Remote work may be approved after 12 months of University employment and in accordance with the remote work enterprise policy.

• Minimum of 1‑year relevant Cardiology‑Heart Failure disease‑state knowledge.
• Strong computer skills (EPIC, Word, Excel, database software, web‑based activities, email).
• Knowledge of MUSC IRB, ORSP, and OCR policies/procedures.
• Required certifications: CITI certifications in Bio Medical Research and Good Clinical Practice (GCP), CCRP certification, and shipping hazardous materials.
• Cardiology disease‑state knowledge preferred.
• Experience coordinating clinical trials…