Security Operations Specialist II - On-site

Overview

The Security Operations Specialist II assists in the supervision of the security team to ensure the physical safety of all visitors, employees, and vendors to Home Office, to include the security of property and assets. This is done through the administration, coordination, and evaluation of security programs that support the strategy, policies, and standards established for physical safety. Assigns security staff to patrol and inspect buildings and grounds.

Works with security staff to compile data and analyzes results of audits, inspections, daily logs, and incident reports to assess security vulnerabilities, measure program effectiveness, identify the need for additional resources, and make recommendations to Director of Security. Assist in training security staff on policies and procedures for crisis response, disaster recovery, evacuation, workplace violence, and other emergency events. Updates team on local, state, provincial, or federal security‑related information, directives, and events.

Assist with investigations and critical event responses in coordination with company management, law enforcement and other officials. Understands law enforcement methods, tactics, and procedures.

• Oversee and assist employees, visitors, vendors, and contractors while managing visitor check‑in, badging, and access control to ensure a professional, secure, and welcoming entry experience. Monitor building access, patrol shifts (participating if needed), respond to incidents, and provide safety escorts to maintain a safe and controlled environment.
• Document incidents, report unsafe conditions, assist with emergency procedures and drills, and provide basic first aid as needed to support safety and emergency preparedness. Manage deliveries and assist with high‑value or sensitive items to ensure proper handling and security.
• Support special events, visitor surges, and temporary operational needs to maintain order, safety, and a positive experience during non‑routine activities, while maintaining professional conduct and situational awareness throughout all shifts.
• Oversee day‑to‑day security operations on shift in the absence of the Director of Security to maintain continuity, consistency, and effective coverage for all required functions.
• Manage daily post assignments, patrol coverage, and break rotations to ensure continuous operational coverage and effective use of personnel during each shift.
• Monitor access control systems, visitor management processes, and building entry activity to ensure compliance with policies and to prevent unauthorized access throughout the facility.
• Conduct and schedule routine patrols of the facility and surrounding campus areas to identify safety hazards, security concerns, and irregular conditions on a continuous basis.
• Respond to and assist with safety, medical, and security incidents to provide immediate support, stabilize situations, and coordinate response actions as needed.
• Provide guidance and support to Security Operations Specialist (SOS) personnel during daily operations to promote consistency, reinforce procedures, and maintain professional standards.
• Ensure accurate and timely completion of reports, logs, and documentation to maintain clear records and effective communication of operational information.
• Identify operational issues, safety concerns, and process gaps and communicate them to Director of Security to support continuous improvement and risk reduction.
• Maintain professional presence, situational awareness, and decision‑making capability while on post to ensure a consistent, reliable presence during all assigned shifts.
• Assist in developing and adjusting shift schedules and coverage plans to support continuous operations and address staffing needs as directed.
• Assist in reviewing, updating, and maintaining post orders and standard operating procedures to support accuracy, consistency, and operational effectiveness.
• Participate in testing and validating security procedures, systems, and response protocols to ensure readiness and effectiveness during routine operations and drills.
• Support onboarding and on‑the‑job training of new SOS personnel to…