Security Guard Job New York City New York USA,Security

Security Guard

The role of the Security Guard is to provide professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements.

Through the employee's own efforts, the employee accomplishes the following essential functions:

Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.

Provide quality services and excellent customer service to employees, guests and clients of HPCDC.

Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means.

Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.

Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.

Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents.

Implement and enforce procedures that limit access by unauthorized people to the building and property.

Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms.

Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs.

Facilitate fire drills and provide assistance as needed during evacuation.

As needed, employ best practices for crowd control.

Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them.

Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed.

Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.

Security Guards report incidents pertaining to security and other non-routine incidents.

Implement proactive and reactive safety procedures to prevent injuries of self and others.

Provide assistance to coworkers and request assistance as needed to prevent injuries.

Adhere to and enforce infection control procedures for communicable diseases and hazard communication.

Participate in all investigations as needed and including into employee misconduct.

Additional job functions:

Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.

Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner.

Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed.

Participates in ongoing staff training, skill development, and mandatory meetings.

Assist in the training and mentoring of other officers as needed.

Distribute client mail and packages according to procedures.

Perform other job duties and special projects assigned by management.

Competencies:

Customer Service Orientation & Conflict Resolution

Dependability

Enforcing Laws, Rules, & Regulations

Safety Focus

Communication

Interviewing Others

Problem Solving

Adaptability & Flexibility

Interpersonal Skills and Teamwork

Ethics

Qualifications:

Minimum Required

Education & Experience:

HS Diploma or GED required.
NYS Security Guard License
Fire Guard for Shelters (f02)
NARCAN
CPR / First Aid Certification
LL 124

Preferred

Education & Experience:

Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations.
French / Spanish speaking.

Computer

Skills:

Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence.

General

Physical Requirements and

Working Conditions:

General

Working Hours:

Shifts vary and may change to include overnight shifts, days, evenings and weekends.

Working From Home:

All essential functions of this job cannot be completed working from home.

Travel:

May be required to travel about 5% of the time to purchase items or to attend a training.

Physical Requirements:

Climbing & Ambulating Stairs
Stooping
Kneeling
Crouching
Reaching
Walking
Standing
Lifting
Fingering
Grasping
Talking
Hearing
Feeling