Executive Team Lead Asset Protection

Senior, Division Asset Protection Investigations and Training - HSQ

New York, NY, United States

Full time Schedule

$94,20

0

-$156,96

0

Annually

* based on job, location, and schedule

Job Description

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Senior, Asset Protection Investigations & Training plays a critical role in protecting the brand by leading comprehensive investigations and supporting all aspects of the Asset Protection program within assigned divisions. They provide training across all levels of the AP organization, manage internal investigations, oversee localized external investigations, and review adverse events. The Senior also invests time in stores, collaborating directly with Asset Protection and store teams to strengthen compliance, reduce loss, and enhance operational effectiveness.

What You Will Need

• Investigative Expertise:
  Skilled in leading internal and external investigations, including high-impact cases; proficient in case development, exception reporting, trend analysis, and conducting investigative interviews in stores.
• Training and Development:
  Ability to design, deliver, and evaluate training programs across all levels of the AP organization, ensuring compliance with company standards and policies.
• Collaboration:
  
  Strong ability to partner with regional leadership, AP peers, and internal stakeholders to ensure consistent execution of AP initiatives and compliance standards.
• Communication:
  Excellent written and verbal communication, presentation, and relationship-building skills; able to effectively convey information across diverse audiences, including senior leadership, store teams, and law enforcement.
• Leadership and Influence:
  Demonstrates leadership, negotiation, and coaching skills to drive initiatives, influence outcomes, and guide teams toward performance goals.
• Problem-Solving and Decision-Making:
  Proactively identifies issues, develops solutions, and executes strategies to resolve challenges in a timely and effective manner.
• Analytical
  
  Skills:
  
  Ability to leverage inventory findings, data, and trend analysis to inform investigations, loss prevention strategies, and shortage reduction initiatives.
• Adaptability and Initiative:
  Resourceful self-starter who works independently and collaboratively, adaptable to changing priorities and dynamic environment.
• Performance Monitoring and Accountability:
  Monitors team performance, holds business partners accountable, and motivates teams to achieve and exceed department goals.
• Integrity and Professionalism:
  Exemplifies the highest standards of ethical conduct, confidentiality, and professional business practices.

Who You Are

• You Are Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 2+ years of leadership experience or retail investigations experience.
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Able to sustain extended periods of CCTV and/or PC screens to facilitate surveillance or analysis.
• Able to work a flexible schedule based on department and company needs.
• Able to travel within division/market of responsibility with periodic need to travel overnight based on the needs of the business. Position requires regular physical presence in Macy's store locations, with an opportunity for remote work, when not required.

You Will Be Offered

Join a team where work is as rewarding as it…