Senior UPS Technician​/Lead UPS Service Technician

Senior UPS Technician / Lead UPS Service Technician

National Power is seeking an experienced UPS Lead Service Technician to oversee the installation, maintenance, and operations of uninterruptible power supply systems ranging from 8 kW to 1 MW capacity. This role requires technical expertise in power systems, leadership skills, and the ability to manage complex electrical infrastructure projects while ensuring optimal system performance and reliability.

• Lead installation, commissioning, and maintenance of UPS systems from 8 kW to 1 MW capacity across various industrial and commercial applications.
• Develop, implement, and optimize preventive maintenance schedules for all UPS equipment to maximize uptime and extend equipment life.
• Diagnose and troubleshoot complex power system issues, coordinating emergency repairs to minimize downtime.
• Ensure strict compliance with NEC, local electrical codes, OSHA safety standards, and manufacturer specifications.
• Perform comprehensive load analysis and capacity planning for power infrastructure upgrades and expansions.
• Conduct system performance testing, battery assessments, and power quality analysis.
• Maintain detailed service documentation, test reports, and equipment histories.

• Supervise, mentor, and develop a team of UPS technicians and electrical specialists.
• Coordinate work schedules, resource allocation, and project timelines for multiple concurrent installations and service calls.
• Design and conduct comprehensive training programs on UPS technology, safety procedures, and industry best practices.
• Review, approve, and quality‑check all technical work performed by team members.
• Manage performance evaluations, career development plans, and skills assessments for direct reports.
• Foster a culture of safety, continuous improvement, and technical excellence.
• Ensure proper documentation and handover procedures for all installations.

• High School Diploma required;
  Associate degree in Electrical Technology, Electronics, or related technical field preferred.
• Minimum 5–7 years of hands‑on experience with UPS systems installation and maintenance.
• Proven experience with both single‑phase and three‑phase UPS systems (8 kW to 1 MW range).
• Strong knowledge of power electronics, battery systems, and electrical distribution.
• Experience with static transfer switches, power distribution units, and monitoring systems.
• Proficiency in using electrical test equipment (multimeters, oscilloscopes, power analyzers).
• Understanding of facility electrical systems, grounding, and power quality issues.
• Experience with HVAC systems supporting critical power environments preferred.
• Valid driver’s license and ability to travel to customer sites.
• Electrical license or certification preferred (varies by state).
• UPS manufacturer certifications (APC, Eaton, Schneider Electric, etc.) highly desirable.

• Primarily field‑based work at customer facilities.
• Occasional after‑hours and emergency call‑out availability required.
• Travel to various customer sites within assigned territory.
• Work in industrial environments including data centers, hospitals, and manufacturing facilities.
• Exposure to electrical hazards requiring strict adherence to safety protocols.
• Work may involve various weather conditions (heat, rain, snow, high humidity, etc.).
• Frequent work near moving mechanical parts.

• Lifting and carrying heavy objects up to 75 lbs.
• Ascending or descending ladders, scaffolding, stairs, ramps, and similar structures using feet/legs and/or hands/arms.
• Manipulating hand tools, entering data on a keyboard, and moving in confined spaces.
• Using vision for small objects, operating controls and infrastructure equipment.
• Sitting for long periods may be required.

• Competitive base pay with overtime at 1.5 × base. Pay reflects performance and productivity.
• Three weeks of paid vacation after 90 days (pro‑rated in first year).
• Up to 9 paid company holidays.
• Paid sick time.
• Company‑paid life insurance ($75,000).
• Company‑paid short‑term and long‑term disability insurance.
• Medical, dental, and vision insurance: four medical plan options; one fully covered by the company.
• 401(k) retirement savings plan with company matching.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSA).

• Criminal background check and pre‑employment drug screen required.
• Must be able to pass a Department of Transportation physical examination.
• This is a remote position and will require the employee to work from home.

National Power LLC is an Equal Opportunity/Affirmative Action Employer and VEVRAA federal contractor and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identification or any other status protected under local, state or federal laws.