Service Engineer; Municipal

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Veolia brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

• Job Title: Field Service Engineer
• Location: Stoke on Trent and surrounding areas
• Employment type: Full Time | Permanent | 37.5 hours per week
• Benefits: 25 days annual leave plus bank holidays (including a birthday off);
  Company Van and Fuel Card;
  Bonus Scheme;
  Comprehensive Pension Scheme;
  Private Medical Insurance;
  Access to a Private GP and more

• Site-Based Maintenance & Servicing: Carry out planned preventative maintenance, corrective maintenance, commissioning, upgrades, and refurbishment activities on equipment installed at wastewater and related water industry sites.
• Chemical Handling & Process Cleaning: Safely handle and work with treatment chemicals on a daily basis, undertaking chemical cleaning and dosing activities in accordance with site procedures, health and safety requirements, and environmental regulations.
• Technical Support: Provide technical and commercial support to customers, ensuring equipment operates efficiently and effectively. Gather operational feedback and site observations to support continuous improvement and future product development.
• Customer Engagement: Build and maintain strong working relationships with site operators, maintenance teams, and key stakeholders. Provide recommendations to improve process performance, asset reliability, and operational efficiency.
• Troubleshooting & Fault Finding: Diagnose and resolve mechanical and process-related issues on-site, responding to breakdowns and operational challenges to minimise downtime and maintain compliance with treatment requirements.
• Health, Safety & Compliance: Work in accordance with water industry standards, site-specific safety procedures, and environmental regulations, maintaining a strong commitment to safe working practices at all times.
• Flexibility: Demonstrate a flexible approach to customer and operational requirements. The role will involve travel to wastewater sites and may require nights away and occasional weekend working.

• Mechanical engineering background preferred.
• Experience working within the water, wastewater, process, or industrial sectors would be advantageous.
• Electrical knowledge is desirable but not essential.
• Strong fault-finding, problem-solving, and customer-facing skills.
• Ability to work independently in a site-based environment and manage multiple priorities effectively.

• Private Healthcare through BUPA with option to extend coverage to loved ones.
• Dental Plan covering appointments and treatments or cashback.
• Enhanced Maternity/Primary Care: 13 weeks full pay from Day 1.
• Enhanced Paternity/Secondary Care: 2 weeks full pay from Day 1.
• Adoption Leave: 13 weeks full pay for Parental Care and 2 weeks full pay for Co‑parental Care from Day 1.
• Carer Support program with flexible solutions including remote work options, adjusted schedules, and paid or unpaid leave for longer‑term caring commitments.
• One paid volunteering day per year.
• Competitive pension contribution paid by employer monthly.
• Life Insurance: 10× salary paid to loved ones.
• Income Protection up to 5 years at 60 % salary plus 2× salary lump sum if unable to return to work.
• Personal Computer Scheme.
• Car Leasing Scheme.
• Cycle to Work Scheme.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.