Bilingual Customer Service Rep; Hybrid

Why You’ll Love This Job:

• Pay: Earn $22/hour
• Hybrid: 2 days per week on-site and 3 days per week work-from-home
• Impactful Work: Help families access crucial childcare assistance and resources
• Professional Growth: Gain AIRS (Alliance for Information & Referral Systems) Certification

• Assess family eligibility for childcare financial assistance/subsidy programs
• Provide accurate information on local childcare programs and providers
• Enter data accurately into various online systems, ensuring data integrity

• Bi-lingual Required (Spanish, Portuguese, or Creole) plus English
• At least 1 year experience in:
  Health and Human Services or Call Center experience
• Experience with childcare subsidy programs or service referrals is a plus
• Strong attention to detail and ability to work in a fast-paced environment
• Ability to get to Framingham, MA for a hybrid work set-up

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran’s status, sexual orientation, or any other protected factor.