Case Manager

We are looking to hire multiple Case Managers! Why work at Rocky Mountain Human Services?

You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

Rocky Mountain Human Services (RMHS) is a nonprofit organization dedicated to providing person-centered case management and direct services to enhance the well-being, self-sufficiency, and overall quality of life for children, adults, and veterans across Colorado. Our team of over 700 skilled professionals serves more than 15,000 residents statewide, addressing a wide range of individual needs. RMHS is committed to building strong communities by empowering individuals and promoting inclusivity through tailored support and resources.

Case managers serve as the main contact for members receiving Long Term Services and Supports through Medicaid or State Funded programs. The case manager provides specialized, ongoing case management by monitoring services, having communication with members and providers, and coordinating resources and requests as needed. Case managers serve as the experts in eligibility assessments, service plans, and prior authorization requests (PARs).

This is a full-time hybrid Case Manager role will identify and address the needs of individuals by coordinating care plans, connecting clients to relevant services, and maintaining accurate records. Responsibilities include conducting assessments, monitoring service plans, advocating for clients, and collaborating with other service providers. While some in-office work is required, this position offers flexibility with primary work-from-home opportunities.

• Strong case management, client advocacy, and problem-solving skills
• Excellent communication, collaboration, and interpersonal skills
• Proficiency in documentation, data management, and maintaining accurate case records
• Organizational and time management skills to prioritize tasks effectively
• Communicates professionally and empathetically both verbally and in writing.
• Knowledge, understanding and competency about members who have disabilities and members who are elderly.
• Maintains confidentiality per HIPAA guidelines.
• Prior experience working with a vulnerable population.
• Ability to manage your own schedule and work hours to effectively complete tasks assigned.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Ability to speak calmly and help de-escalate members who may be upset by showing care and compassion.
• Ability to solve problems and concerns as they arise.
• Ability to attend in-person meetings with members at their residence.
• Knowledge of basic computer skills and ability to navigate client management systems.
• Ability to represent RMHS’s mission, vision, and values.
• Knowledge or experience in mental health services, social work, or human services is a plus
• Proficiency with technology and familiarity with case management software
• Bachelor's degree in Social Work, Human Services, Psychology, or a related field preferred, or
• Five (5) years of relevant experience in the field of LTSS, which includes Developmental Disabilities; or
• Some combination of education and relevant experience appropriate to the requirements of the position.

Examples of preferred experience: preschool, assistant living, CNA, service coordinator, direct service provider.

• Degree in social work, psychology, sociology or other human services
• Spanish Speaking
• Ability to work in a very fast paced, often stressful environment.