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Family Support Peer Specialist

Remote / Online - Candidates ideally in
Lowell, Middlesex County, Massachusetts, 01856, USA
Listing for: Catholic Charities Boston
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

The Family Support Peer Specialist is responsible for visiting the Department of Children and Families (DCF) referred client families in their place of residence within the state of Massachusetts to provide assistance in meeting their basic needs and help parents build self-reliance and family stability andsupportparent-child nurturing interactions. Provide education in parenting skills, home management skills, psycho education in Mental Health and Domestic Violence to caregivers and assist families in identifying and accessing community resources.

The Family Support Peer Specialist may also supervise visitation between parents and children removed from home by DCF and provide transportation to children and visits while ensuring children’s safety and adequate supervision. Promote and support parental resilience.

Responsibilities
  • Perform as a member of Community Based Providers, working with the Department of Children and Families.
  • Visit with each family at client homes or other required location for the number of hours contracted. Maintain ongoing phone contact with clients, social workers and other providers as deemed necessary in helping families reach their goals and lower the level of risk in their homes.
  • Develop and maintain a supportive, professional relationship with caregivers or parents, empowering them to accept the help and services necessary to adequately provide the basic needs of all household members.
  • Meet with clients during times of their availability, which may vary according to their work or school schedules. This may include some evenings or early mornings.
  • Provide goals outlined in the treatment plan, designed to stabilize high-risk families and prevent out-of-home placements of children. Services may include parent education and skills development, budgeting and household management skills and helping families access support and services within their community. Families may have a multitude of issues, ranging from cognitive delays, mental health issues, financial challenges, and substance abuse addictions.
  • Link clients and families with community resources as needed.
  • Provide transportation or assist clients in arranging transportation as needed to fulfill their responsibilities as parents reach identified goals.
  • May assist with housing search and liaise with local housing authority.
  • May provide supervised parenting visits coordinated with the Department of Children and Families.
  • An ability to establish trusting relationships
  • Acceptance of individual differences
  • Experience and humility to work with culturally diverse families, children, and communities, with a strength-based and family-centered lens.
  • Knowledge of infant, child and adolescent development.
  • Use the 5 Protective Factors to support parenting skills and connections within the community.
  • Submit documentation as required by Catholic Charities and our contracting agency to help access client’s success in reaching goals established.
  • Complete visitation reports after seeing clients record keeping. Maintain up to date records.
  • Attend team meetings and work with supervisor in assessing client needs and advocating for clients in ways appropriate to our role.
  • Participate in required training and actively work on developing skills, as necessary, to successfully serve client population.
  • Participate in collaborative meetings as a representative of our agency, as well as the Parent-Support Program and Preservice Training Program.
  • Participate in hosting Parent Café’s at off-site locations. Perform work in an office environment and in client homes.
  • The work environment is in an office setting, client homes, and in the community.
  • Maintain personal and professional boundaries and confidentiality at all times.
  • Attendance at meetings and trainings as required.
  • Other responsibilities as required.
Qualifications
  • A bachelor's degree in human services, Social Work, Counseling or a related field or less than a bachelor's degree but with 3 years commensurate home visiting experience.
  • Experience working with a social service delivery team.
  • Experience working with family dynamics, families in conflict, and families of diverse culture and ethnicity in a home-based…
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