Level 3 PRS Case Manager

REMOTE WORK:
Yes

LOCATION:

Residency in the Houston, TX area is required, preferably within 50 miles of a major airport (max 1 hour commute).

BILINGUAL PREFERRED:
English/Spanish

TRAVEL REQUIRED:

Yes, 50% travel in-state and neighboring states

SALARY: $80,000-$85,000/Annually

The Level 3 Post Release Services (PRS) Case Manager is responsible for providing culturally and linguistically appropriate post placement services and trauma‑informed, intensive, and comprehensive case management to minors, and their families, with specific challenges and/or special circumstances. Level 3 PRS Case Manager will be expected to conduct ongoing assessments of the safety and appropriateness of the minor’s placement using child welfare principles and social work best practices.

This position will report to the Clinical Supervisor.

• Provide culturally and linguistically appropriate post placement services and comprehensive case management for children.
• Level 3 PRS services are provided in person weekly for the first 45-60 days, then monthly for the following 6 months.
• Conduct trauma‑informed and intensive case management to children requiring specific challenges or special circumstances.
• Complete individualized needs assessments with children and sponsors, and develop case plans with particular attention to culture, language, and special circumstances.
• Apply a trauma informed approach to support families in building trust through safety, connection, and self‑regulation.
• Maintain a high standard of record‑keeping according to AI and ORR policies and procedures.
• Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require.
• Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits.
• Coordinate and maintain communication with key stakeholders.
• Participate in regular training and communication sessions with supervisor and headquarters staff.
• Maintain confidentiality of health care records and information in keeping with HIPAA and Protected Health Information (PHI) requirements.
• Must maintain confidentiality in all program areas including information regarding youth.
• Participate in regular training and communication sessions utilizing Teams, Zoom or other platforms required for meeting with peers, supervisors, and headquarters staff.
• Submit case notes, assessments and reports timely as required by ORR and Applied Intellect using ORR’s documentation software and Applied Intellect’s internal software system used for case monitoring, maintenance, and storage.
• Display professional conduct and ensure respectful interactions during any contact with children, sponsors, coworkers, supervisors, ORR representatives, and other vendors or community members.
• Provide support with home studies and placement/intake initiatives based on need and availability.
• Must adhere to all state and federal laws and regulations.
• Must follow all company and Office of Refugee Resettlement (ORR) policies and procedures.
• Other duties as assigned by supervisor.

• PRS Clinicians are responsible for intensive case management and must have a master's degree in social work, psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement with 2 years of clinical experience; or a bachelor's degree with at least 5 years of clinical experience. They may be licensed, or eligible for licensure, and must be highly proficient in Spanish or have access to qualified interpreters.
• Experience in child welfare, child placements, family preservation and social service provision is desired.
• Must be skilled at writing professional, thorough assessment reports.
• Extensive knowledge of immigrant community local resources is desired.
• Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast‑paced environment.
• Position requires up to 50 percent long‑distance travel with limited notice.
• The position is remote and…