Intensive Service Intern

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), operating in more than 40 countries and 29 U.S. cities to help people survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions of people.

Intensive services interns will assist IRC’s intensive case management (ICM) team, extended case management (ECM) team, and services for older refugees program (SOR) with daily activities that support the long‑term integration of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area. The ICM and SOR intern will support case management for single‑headed refugee households; survivors of domestic violence; older refugees;

youth and young adults without parents or permanent guardians; refugees experiencing mental health or psychological difficulties; and refugees with physical disabilities or medical conditions. Interns will work closely with clients, colleagues, and external parties to develop service plans that meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

The extended services intern will support vulnerable clients for a period of twelve months, with a particular focus on medically vulnerable clients. The intern will work with the extended services department to connect at‑risk clients to the healthcare, education, and psychosocial resources that support their individual goals.

Extended Services Coordinator or Caseworker

• Gain an understanding of the U.S. refugee resettlement process and services available to clients in Baltimore.
• Learn how to effectively facilitate and advocate for clients’ access to timely and responsive medical care and supportive services.
• Learn how to identify, adapt and create appropriate health educational resources and services for global clients.

• Assist clients with remotely arranging transportation to medical and other required appointments.
• In coordination with the extended services team, conduct virtual home or community‑based orientation sessions on topics relevant to ICM, ECM and SOR clients such as using public transportation, making medical appointments, accessing community resources, etc.
• Assist with service documentation through case‑notes and case file maintenance.
• Other duties as assigned.

• Prior experience and/or interest working with refugees and immigrants preferred.
• Prior experience and/or interest in case management, social work or public health preferred.
• Ability to work independently and as a team member in a fast‑paced and global environment.
• Flexible and reliable, with outstanding attention to detail.
• Strong problem‑solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and web‑based applications (databases, Box).
• Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired.
• Valid driver’s license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore strongly preferred.

• IN-PERSON:
  Summer 2026 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.
• DATES:
  Internships start with a required orientation on Monday, June 8th (approx. 9:30 AM – 3 PM). Regular weekly hours start the week of June 8th, 2026, and will continue through September 11th, 2026 (14 total weeks).
• HOURS:
  
  Internships require a minimum of 15 hours per week for 14 weeks. Interns should be able to come to the office at least 3…