Hybrid Remote Services Specialist II

Self‑Sufficiency Specialist II — Employment Services Worker

Department of Social Services

12 Months, Full‑Time | Non‑exempt, Pay Grade 32 | VRS‑Eligible, Benefits‑Eligible

PLEASE READ BEFORE APPLYING: The listing on the Albemarle County website/ADP is for advertising purposes only. Applications for this position must be submitted through the VA Department of Social Services website:

Performs responsible, equitable, and professional casework and administrative work in an inclusive team environment. Uses an asset‑based approach to assist agency clients with employment and related support services. Works with clients to identify educational, training, psychological, social, medical, financial and other needs and strengths. Services may include assistance with job preparedness, job finding, community work experience projects, vocational rehabilitation through the coordination of benefit programs and referrals to local employment services programs with the goal of reaching self‑sufficiency.

• Participates as a member of the Self‑Sufficiency team. Attends and participates in unit/team/staff meetings and other meetings as required.
• Explains the employment services program to prospective VIEW clients.
• Conducts comprehensive assessments of VIEW client’s employment history, goals, and barriers and works with the client to prepare and implement an activity and service plan.
• Assesses cognitive, emotional, and behavioral functioning of VIEW clients and their families and incorporates these in the case planning.
• Conducts group and individual assessments for new VIEW referrals.
• Refers to appropriate resources to assess the role of drug/alcohol abuse and family violence on the VIEW client and their families.
• Intervenes for the rehabilitation of chemically dependent individuals and assists families at risk in implementing strategies appropriate for their protection.
• Coordinates with day‑care staff for VIEW and transitional clients.
• Supervises job‑search activities of the registrant, individually and or in groups including job readiness activities.
• Provides a variety of supportive services and employment counseling to promote self‑sufficiency; counsels participants regarding job‑search techniques, job readiness activities, job retention counseling, problem solving, budgeting, parenting, debt counseling, family planning, health issues, basic car maintenance, and breaking the welfare cycle.
• Assigns clients to job‑search, job‑readiness, work experiences, or other program components, encouraging and emphasizing additional education and/or training opportunities that align with their employability plan.
• Reassesses clients at prescribed intervals to ensure satisfactory progress or monitor work status.
• Maintains case files with appropriate forms, as prescribed in policy, making timely and accurate entries into the State Department of Social Services Information System to ensure appropriate statistical data; maintains contact with community agencies including the Department of Rehabilitative Services, Region Ten, Worksource Enterprises, PVCC and Piedmont Works, JAUNT, CATEC, welfare‑to‑work programs, IRC, employers, etc.
• May engage in public speaking and other media methods to promote the overall Employment Services Program.
• May develop work sites for work‑experience participants in public or private non‑profit agencies, maintain contact and monitor work‑site placements.
• Shares all needed information with the eligibility and service staff to ensure compliance with all programs.
• Utilizes computer technology for a variety of purposes and provides data entry.
• May receive customer complaints; informs and supports supervisor and/or senior employment services worker in resolution of complaints.
• May assist Benefits unit when VIEW caseloads are low.
• Performs related work as required.

• Working knowledge of practices of public social service organizations, employment services, and state, local and federal guidelines.
• Knowledge of employment counseling techniques, work‑site development and placement techniques, and assessment techniques.
• Knowledge of casework strategies…