REPOST CWS Case Manager - Investigations

Job Duties

• The CWS Case Manager performs case management in the Child Welfare area of Investigations in accordance with DSS policy, mission, and GPS Practice Model. Conducts timely initial investigations of reports of child abuse and neglect, offers services to children and families who may have experienced or are at risk of maltreatment, and performs on-call duties as assigned.
• Responds to assigned intakes within identified time frames to conduct initial safety assessments of the family and home using the comprehensive Family Advocacy and Support Tool (FAST). Utilizes critical thinking to determine whether there are safety threats or a level of risk that constitutes child abuse or neglect under South Carolina law, and develops a safety plan when appropriate to reduce identified concerns.
• Authentically engages families, other professionals within the agency, and external partners with empathy and respect, including timely responses to telephone calls, emails, and texts; collaborates closely with law enforcement and legal when safety concerns are present; completes legal packets when a case requires legal action or an EPC has occurred.
• Makes concerted efforts to locate and engage absent parents, relatives, and fictive kin to support and join the child and family team (CFT). Participates in initial CFT meetings and ensures youth and families feel heard and have a voice in the teaming process.
• Recommends intervention services or activities to strengthen the family and safely maintain the child(ren) in the home based on the initial assessment, and makes timely service referrals. Documents recommended services or activities on the Family Permanency Plan.
• Maintains physical and electronic case records by composing clear, objective, and thorough documentation covering pertinent details of case activities per DSS policy and the GPS Practice Model. Ensures all case-management activities are documented in CAPSS according to time frames established by DSS policy and meet quality standards.
• Maintains child welfare certification and completes 20 hours of annual training, including required certifications.
• Maintains an active routine of self-care and pursues support when necessary to minimize secondary trauma to physical and mental health, applying principles to support families.
• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed of, and protects agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duties/services as directed.
• Other duties as assigned.

• Bachelor's Degree in Social Work, Behavioral Science, or Social Science.
• Bachelor's Degree in another field and one (1) year experience in a related field.
• Must possess a valid driver's license and be able to operate a motor vehicle for field work assignments.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual vacation leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• Paid Parental Leave.
• State Retirement Plan and Deferred Compensation Programs.

Starting salary begins at $45,721 with potential increases and supplements based on training, certification attainment, and experience.

CWS - Investigations / Union County