Triage Screening Specialist

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days' work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment
• A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Triage Screening Specialist is an integral part of ensuring Alumni and Family Support Members are connected to resources that promote healthy living, while removing barriers to care, and acting as the conduit to the collaborative efforts of internal teammates and external WWP partners. The Wounded Warrior Project (WWP) Triage Screening Specialist is the primary point of contact for Warriors and Family Support Members interested in mental and/or brain health services.

The Screening Specialist serves as subject‑matter expert and resource in the planning, coordination, and execution of and participation in mental health programs at Wounded Warrior Project, throughout the organization. The Screening Specialist provides wounded warriors with comprehensive screening, needs assessment, and coordination of internal and external resources to support these warriors and enhance their resiliency and psychological well‑being.

• Serve as subject‑matter expert and resource in the planning, coordination, and execution of and participation in mental health programs, enhancing the quality of warrior's resiliency and psychological well‑being.
• Perform comprehensive screenings and conduct assessments of referred warrior's or family support member's mental health.
• Ensure the continuity of care of Alumni and Family Support Members (FSMs) through appropriate resource referrals to external mental health partners and internal programs.
• Ensure case documentation and data are maintained accurately, timely, and appropriately within WWP internal databases.
• Develop familiarity and a comprehensive understanding of all external mental health partner services.
• Serve as primary triage for internal and external mental health and wellness program referrals, and coordinate handoff to internal or external resources, as appropriate.
• Conduct routine warrior outreach and needs assessment using specific criteria identified by Wounded Warrior Project. Complete warrior outreach assessment and the implementation of resources to meet warrior needs.
• Develop and encourage a collaborative relationship with warriors to maximize the warrior's ability to make informed decisions, utilizing a warrior‑centric model, within organizational parameters.
• Develop and disseminate Mental Health & Wellness specific materials for other WWP teams.
• Conduct internal and external program briefs on evidence‑based programs, e.g., psycho‑educational briefs and other educational material for internal and external workshops, briefings, and WWP programs.
• Leverage WWP information technology platforms to create, document, and follow up with referrals generated.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

• High energy level. Self‑starter; willing to take initiative.
• Demonstrated understanding of Wounded Warrior Project and its mission, values, programs, and services, and the impact…