Family Support Assistant; FSA- DCFS Southwest Region; Cedar and St. George

FT / PT Status – Full-Time Salary – $17.95 Hourly Wage Remote Work / In-Office – Hybrid Recruiter – Sam Meltzer | smeltzer Final date to receive applications – 5/31/2026

The Utah Division of Child & Family Services (DCFS) Cedar City and St. George office are seeking highly motivated individuals to join our team as a Family Support Assistant (Senior Assistant Caseworker). This role supports child welfare efforts by providing essential client services and clerical support to caseworkers and the broader team. Become part of a team of professionals dedicated to keeping children safe and strengthening families in our communities.

• Arrange and supervise family visitations; document visits promptly in the SAFE system.
• Provide transportation for children to/from school, family visits, placements, and when safety requires two staff. Transportation may take you across the State several times throughout each week and after hours.
• Support emergency situations (e.g., new removals, hospital supervision) as directed by a supervisor.
• Collaborate with primary caseworkers and supervisors to ensure seamless communication during emergency coverage.
• Maintain and regularly update a shared calendar with scheduled visits and assigned tasks (supervisor‑approved).
• Participate in daily MAP meetings to support team coordination.
• Attend quarterly (or as needed) check‑ins with caseworkers and supervisors to review visitation progress.
• Refer all case‑specific questions to the assigned caseworker.
• Greet and assist walk‑in clients and visitors professionally.
• Answer and route phone calls; provide basic information as needed.
• Assist with office tasks, and general clerical support.

• Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Has worked with the State's social welfare database system, SAFE.
• Adobe Pro, Google and Microsoft experience.

• Only applicants invited to interview will be notified.
• May require 24‑hour on‑call services/time. 24‑hour on‑call services response time to be determined by the agency.
• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
• All DCFS job offers are contingent upon passing a Background Screening Application (BSA).
• Must have a valid Utah driver’s license.
• A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.
• The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

• Moderate – Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g., lifting a small child in a recurring manner and/or for long periods of time.

• Moderate Risk – Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work, however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

DCFS Cedar City Office: 106 North 100 East, Cedar City, Utah, 84720, United States

DCFS St. George Office: 178 North 200 East, St. George, Utah, 84770, United States

Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: (Use the "Apply for this Job" box below).%20

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B - Competitive Career Service

• Job Stability:
  Enjoy the security and reliability of employment within a well-established organization.
• Career Growth:
  Develop valuable…