Family Support Specialist

Overview

RISE is hiring full time and/or part time Family Support Specialists for Pima county clients. This is a remote position with occasional in office work out of our Tucson, AZ office. The position delivers the Family Connections and Nurturing Parenting Programs using evidence-based models, in-home case management and supportive services to families based on the needs, concerns, and/or stressors identified by the Arizona Department of Child Services (ADCS) and the Family in order to enhance protective capacities and factors within the home to stabilize and preserve the home environment through behavioral changes by the parent/caregiver through the implementation of the RISE Services Inc.

mission, vision, and values and compliance with all company and state regulations and policies.

RISE is an innovative human services network established in 1987 to move individuals from institutions into family settings. We support children, adults, and families across multiple states with residential settings, day programs, employment assistance, managed care, and home and community-based services. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.

Location:

Tucson Campbell - Tucson, AZ 85719
Position Type:
Full Time
Education Level: Bachelor’s Degree in Related Field
Salary Range: $22.00 - $23.00 Hourly
Travel:
Up to 50%

Job Shift: Any
Job Category:
Nonprofit - Social Services

• Provide short term, time-limited coordination of services and resources to all assigned families based on the needs and stressors of the child(ren) and the family, and enhance protective capacities or strengthen protective factors identified by ADCS.
• Meet with families based on contract requirements and their needs (weekly, monthly) to address and resolve issues or concerns, using evidence-based curriculum and community resources including nutrition and home management, communication and negotiation skills, child development, education on safe sleep, and systems of support.
• Accept responsibility for cases assigned by the Team Lead and work collaboratively to support the family in reaching positive outcomes.
• Ensure contract timelines are met, including weekly progress notes and all other assigned tasks.
• Be flexible to meet the needs of the families served, including evenings and weekends; accept emergency phone responsibility when assigned. Extensive travel around the assigned county or metro area is required.

• Bachelor’s degree with related work experience working with family dynamics.
• Education and/or experience related to the service provided, including the ability to relate to families of varied lifestyles, backgrounds, and ethnicities; experience with cultural diversity, assessing a family’s strengths and weaknesses, knowledge of child abuse, neglect and child development, and working knowledge of the Department of Child Safety.
• Verbal and written communication skills adequate to perform the job tasks; ability to write clearly, interpret policies, and communicate with multiple stakeholders including clients, advisors, and state personnel (ADCS).
• Ability to write and review assessments, maintain accurate documentation, and interpret Family Preservation regulations.
• Language ability (other than English) may be required to meet client needs.
• Appropriate telephone etiquette and use of personal cell phone; knowledge of Microsoft Office and Google Workspace.
• Ability to work flexible hours and travel as needed; occasional evening hours may be required.
• Must obtain a clear pre-employment drug test and pass random annual drug testing.
• Background check and a Level One Fingerprint Clearance Card; must clear an Arizona Central Registry check and have no relevant prohibitions within the last ten years.
• Reliable transportation that passes RISE random vehicle inspections; valid car insurance and a valid Arizona driver’s license.

The position offers benefits including vacation and sick accruals, medical, dental, vision, short-term and long-term disability, Flexible Spending Account, and a 403(b) retirement plan with employer contribution.

Apply online with your resume and a cover letter. If you require reasonable accommodation for any part of the application process, please contact us using the channels listed on the job posting. RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its forms and provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.