Case Manager

Case Manager – Washington, D.C. & Greater Washington Area

Compensation: $55,000–$70,000, commensurate with experience

Employment Type:

full-time; a flexible role combining in-person and remote work.

Benefits: 401(k) with employer matching, health insurance, paid holidays and parental leave, professional development investment

imadi provides comprehensive support to families navigating life‑changing pediatric health diagnoses.

Families facing pediatric illness are navigating one of the most difficult chapters of their lives. The Case Manager is often the person who stands beside them through it all – helping them think clearly in moments of crisis, connecting them to resources they didn’t know existed, and ensuring they never feel alone in the process. This role is deeply relational and highly dynamic.

This is not a traditional desk job. One day might involve sitting with a parent who needs guidance navigating a new diagnosis; another might involve coordinating services, meeting with community partners, or helping a family access a critical resource. The Case Manager will serve as the primary support professional for approximately 50 families across the Washington, D.C. and Greater Washington region, ensuring each family receives thoughtful, consistent, and personalized support.

A master’s degree is preferred, but not required, and we’re flexible on the discipline – we’re ultimately looking for someone who is compassionate, resourceful, hardworking, and highly proactive.