Spanish Bilingual Loan Processor

Bilingual Loan Processor (Spanish)

Location Requirement:
Must reside in CA, AZ, TX, OR, FL, or GA

About the Role

We are seeking a detail-oriented and customer-focused Bilingual Loan Processor to join a high-performing team supporting home improvement financing solutions. In this role, you will manage a high-volume pipeline of loan applications while delivering an exceptional customer experience to both contractors and borrowers. This is an excellent opportunity for someone who thrives in a fast-paced, call center environment, is comfortable navigating multiple systems, and takes pride in driving loans from application through closing.

Key Responsibilities

+ Handle inbound and outbound calls with contractors and borrowers, providing timely and accurate support

+ Manage a high-volume loan pipeline, ensuring efficient processing from origination through closing

+ Accurately input and maintain loan data across multiple systems

+ Deliver first-call resolution whenever possible in a fast-paced call center environment

+ Partner with Sales Managers and Client Success Managers to support contractor pipelines

+ Collaborate with Underwriting teams to ensure compliance with credit guidelines and improve loan conversion rates

+ Communicate loan status, approvals, and next steps clearly to borrowers and contractors

+ Maintain detailed and accurate records to ensure timely processing and compliance

+ Adhere to all regulatory requirements while identifying and recommending process improvements

Qualifications

+ 1-2+ years of experience in a high-volume call center or customer service environment

+ Experience in financial services, consumer lending, mortgage, auto lending, or fraud prevention

+ Bilingual in Spanish

+ Comfortable working evenings, weekends, and flexible schedules

+ Strong technical aptitude, including experience with Mac systems and Microsoft Office Suite

+ Ability to multitask, meet deadlines, and adapt in a high-volume setting

+ Strong communication skills and a commitment to delivering excellent customer service

Work Environment & Schedule

+ Fully remote (must have a dedicated home office setup)

+ Training

Schedule:

2-3 weeks, Monday-Friday: 9:30 AM - 6:00 PM PST

+ Post-Training

Schedule:

+ 40-hour work week within hours of operation:

+ Monday-Sunday, 8:00 AM - 8:00 PM PST / 11:00 AM - 11:00 PM EST

+ Flexible days off (not guaranteed to be consecutive)

+ Overtime may be required during peak summer months

Why Join Us?

+ Opportunity to work with a high-growth organization in the home improvement financing space

+ Gain valuable experience in consumer lending and loan lifecycle management

+ Collaborative, team-oriented environment with strong cross-functional partnerships

+ Remote flexibility with structured training and ongoing support

#central priority
26

Job Type & Location

This is a Contract to Hire position based out of El Paso, TX.

Pay and Benefits

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:  - Medical, dental & vision  - Critical Illness, Accident, and Hospital  - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available  - Life Insurance (Voluntary Life & AD&D for the employee and dependents)  - Short and long-term disability  - Health Spending Account (HSA)  - Transportation benefits  - Employee Assistance Program  - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Final date to receive applications

This position is anticipated to close on Jun 10, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack…