Family Resource Specialist

Essential Duties and Responsibilities:

The Family Resource Specialist (Bilingual preferred) will provide prenatal and parenting education and support for parents and their children (birth - 5 years) through one-on-one visits in the home, a neutral location, NCHS office, or by Zoom. Frequency of visits are determined by the assigned level of the parent as prescribed by the Healthy Families America model.

Provide one on one visits in the home, neutral location, NCHS office, or by Zoom, frequency based on assigned level, using the evidence-based curriculum to educate and support parents regarding prenatal education (healthy pregnancy, childbirth), breastfeeding, parent/child interactions, child development, safety, sexual health/family planning and parent/child health.

Engage in activities necessary to the provision of direct service to families, including but not limited to:

• Utilize the evidence-based curriculum to plan individual lessons for each family.
• Utilize additional curricula and models as part of the delivery of service.
• Utilize and complete paperwork and digital record keeping including documentation, assessments, monthly service plans/progress reports, transition plans, and discharge summaries completed in accordance with agency policy/procedure.
• Drive to and from home-based appointments and occasional parent transport after discussion with your supervisor.
• Utilize technology to conduct home visits via Zoom or phone as necessary and appropriate.
• Attend community meetings as a representative of NCHS to provide information about NCHS services and to gather information on resources and events in the community available to families.
• Identify, research and connect families to community resources based on their identified needs.
• Assist families in incoming up with a list of individuals or organizations to contact in times of emergency such as family, friends, police, fire department, and 911.

Collaborate with other agencies, service providers, and informal supports, which may include case workers, therapists, and/or relatives to advocate on behalf of families.

Respond to the following according to NCHS Policies and Procedures and HFA Policies and Procedures:

Provide and complete family referrals to conduct Family Resilience and Opportunities for Growth scale as assigned within appropriate time frames.

Initiate contact with families when assigned to begin HFA services.

Participate in family engagement efforts to recruit and keep families actively involved in the program.

Participate in weekly supervision sessions by being prepared to share updates on caseload, discuss assessments due, review goals, reflect on how the work is impacting you, and to seek feedback and guidance as needed, for 1 ½ hours with assigned supervisor or designee.

Attend and participate in various HFA team, Children and Family Center team, and NCHS team member meetings.

Input data such as but not limited to documentation, assessment tools, referrals made, and goals set.

Implement CQI procedures as defined by program assignment.

Adheres to NCHS, Nebraska, and model, if applicable, confidentiality requirements and ensures maintenance of confidentiality of program records and communications.

Complete training necessary to perform position and necessary for professional growth such as but not limited to HFA Foundations, HFA Families Resilience and Opportunities for Growth (FROG) scale, evidence based curriculum Prenatal-36-month, evidence based Preschool curriculum, Mothers and Babies, Mobility Mentoring, Child Abuse and Neglect, and Cultural Humility.

Commitment to NCHS mission, vision, values, CQI initiatives, and strategic plan goals.

Maintain a positive and cooperative relationship with internal and external professionals.

Participation in agency committees as assigned.

Positive representation of NCHS in all community settings.

Ability to interpret and abide by NCHS policies and procedures.

Embracing and championing NCHS’s mission, values and culture.

Other duties as assigned by the supervisor and/or director.

High School Diploma or…