Case Management Assistant

Benefits

• Competitive pay that reflects your skills and experience
• Generous paid time off, including a minimum of 17 days and 12 paid holidays
• No required overtime ever — we value work-life balance
• Comprehensive health coverage, including 3 medical plan options, vision and dental insurance, and company‑paid life insurance
• Professional growth opportunities, including company‑sponsored continuing education and development programs
• Retirement plan with company matching up to 4%
• Public Service Student Loan Forgiveness options
• A mission‑focused workplace where every team member is dedicated to serving our community

• Provide support to the systems that deliver resources and services to patients.
• Maintain appropriate documentation in State Database to reflect services rendered to clients under Ryan White Part B Funding.
• Provide timely payment of medical bills, transportation costs, food‑based services, emergency financial spending, and housing‑related expenses as appropriate, ensuring all payments are documented accurately.
• Assist with housing‑related services for clients, including coordinating housing payments, supporting housing stability efforts, and helping facilitate housing inspections when required.
• Assist clients with obtaining timely and coordinated access to medically appropriate levels of health and support services and continuity of care.

• Ensure that those we work alongside and serve feel honored.
• Understand that teamwork and community partnerships allow us to maximize our resources to best meet the needs of those we work alongside and serve.
• Be humble and devoted to meeting the needs of those we work alongside and serve above our own.
• Be committed to providing top quality, person‑focused services to those we work alongside and serve.
• Inspire and support a vision of success within those we work alongside and serve through education and encouragement.
• Place a high priority on learning and are committed to change and improvement in order to always best meet the needs of those we work alongside and serve.
• Support and comply with the policies, strategic plans and goals of the organization.
• Contribute to a positive workplace culture by acting and communicating in a manner so as to get along with clients, co‑workers and managers.
• Maintain regular and predictable attendance.

• Must have a Bachelor’s Degree in case management or related field, or equivalent experience.
• Have a basic knowledge of medical case management principles.
• Experience working in a nonprofit organization or a strong desire to work in a service‑driven environment.
• 100% Commitment to Matthew 25's mission, vision and values.
• Flexibility, as our services are available to a large geographic area in the state of Kentucky, which may require some travel.
• Valid Driver’s License with at least three (3) years driving experience and less than two (2) moving violations in the past three (3) years.
• Must be able to pass a drug screen and background test.

This is a full‑time position. Days and hours of work vary, but are typically Monday through Friday, 8:00 a.m. to 4:30 p.m. Occasional evening and weekend work may be required as job duties demand.

This position is considered a hybrid position when duties are performed within the scope of this job description. If performing duties outside of the essential duties of this job description, the employee may request an alternative accommodation from their director to best meet the needs of the employee for the terms of the irregular duties. Example:
Employee is participating in a virtual conference and is requesting to work from home to attend and accommodate employee needs during the time of the conference.