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Crisis Advocate On-Call
Job Description & How to Apply Below
Job Description
The YWCA Greater Harrisburg is seeking a part‑time professional to serve as On‑Call Crisis Advocate to provide intervention and support services to individuals impacted by domestic and sexual violence. In this role, the On‑Call Advocate provides hotline counseling and crisis intervention, safety planning, shelter intake and support, legal and medical accompaniments, emergency protection order assistance, advocacy, and information and referrals.
Position Details:- Position is a hybrid position working from home but with a
mandatory ability to respond to the YWCA, hospital, or police department within 30 minutes of receiving a request for in‑person services. - Covers the overnight shift on Tuesday and Friday from 12:00 a.m. – 8 a.m. with the possibility of signing up for additional on‑call shifts.
- Applicants must be able to respond to requests for services up to 8:00 a.m. including in‑person services. Applicants must also be able to attend a mandatory 2‑week in‑person training program Monday-Friday from 8:00 a.m. – 4 p.m.
- Compensation: $50 stipend per on‑call shift ($75 for holidays), plus the hourly rate of $20/hr. for actual time worked.
- Professional attitude and demeanor
- Respect, accountability, and inclusivity
- Self‑determination, motivation, and initiative
- Ability to respond professionally in crisis situations
- Experience providing crisis‑related services
- Exceptional organization, time management, and record‑keeping skills
- Ability to apply basic skills for effective written and verbal communication
- Understanding of victim issues, including training in the area of crisis intervention, advocacy, and trauma
- Knowledge of trauma‑informed practices
- General knowledge of community resources, legal system, and law enforcement
- Effective computer skills and ability to learn new case management software programs
- Bachelor’s degree in human services, criminal justice or related field, or Associate’s Degree with 2 years of relevant work history
- Previous experience in providing advocacy, social work, human services, or other supportive services
- Must have a reliable vehicle for travel within Dauphin and Perry Counties with valid driver’s license
- FBI, Child Abuse, and State Police Clearances
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