Organizational Development Instructional Design Specialist

CUES is seeking an Organizational Development Instructional Design Specialist to play a pivotal role in Learning & Development, Content Creation, Instructional Design, Program & Project Coordination, Communications, Facilitation, Training and Content delivery.

This is an early-career role with senior-level exposure. Reporting directly to the SVP of Organizational Development means visibility is immediate, and expectations are high. The candidate will not be eased in slowly—they will be a working contributor from the start, supported by leadership but not heavily supervised.

The ideal candidate will combine adult learning instructional design, concierge-quality customer service with strong communication, project coordination, and problem‑solving skills that support our organization.

Holds a bachelor’s degree in a relevant field or equivalent experience, with 3–5 years of experience in learning and development, training, or instructional design.

Has demonstrated experience creating and delivering professional development or leadership training programs.

Comfort with ambiguity is not a soft preference here—it is a daily reality.

Self-starter who thrives without a script. You do not wait to be told what needs attention. You notice it, name it, and move toward it. When processes do not exist yet, you draft them.

Capacity for holding complexity while maintaining clarity. You are capable of managing multiple large-scale, multi-year projects simultaneously while also coordinating and facilitating a single workshop. You know the difference between what is urgent and what is important, and you manage both without letting either fall through the cracks.

Thoughtful learning architect. You create content for defined audiences that can be adapted as necessary to meet the needs of other adult learners.

Connector and coordinator. You can hold relationships with external coaching partners, internal clients, vendors, and team members simultaneously—and everyone feels like they are getting your full attention when they need it.

A learner first. You are curious about Organizational Development, leadership, human behavior, and systems. You read. You ask questions. You notice things. You bring ideas, but you hold them loosely, actively seeking feedback, incorporating it without ego, and treating every deliverable as a living document rather than a finished product.

If this sounds like you, please apply no later than June 29th, 2026

CUES is a 45-person membership-based association that has developed leaders in the financial services industry for over 60 years. Our home office is in Madison, Wisconsin. We are a highly diverse and inclusive organization, offering competitive pay, a great benefits package, and an opportunity for you to be part of a top‑notch team.

The Organizational Development department defies easy categorization. We are two years old. We are growing intentionally. We are building something that will shape the culture, leadership, and capability of this organization for decades to come. Norms are still being established. The right person will see that as an invitation to help shape something rather than a gap where structure should be.

At CUES, we live by our values:
Succeeding together, actively pursuing learning, honoring flexibility, and valuing individuality.

• Benefits start on your first day!
• Health Plan with employer sponsored HRA
• Dental and Vision benefits
• Employer paid Life/AD&D, Long and Short-Term Disability benefits
• Roth and Pre‑Tax Retirement plans with auto-enrollment in the first 30 days
• Competitive Paid Time Off
• Flexible employer
• Work from the comfort of your home
• If you’re local to the home office you may come into the office as you like, or when directed by your supervisor.