Family Resource Coordinator - Me Long

This new role blends desk and field work to support Spanish and English-speaking families across Long Island. You'll split your time between supporting families who reach out to our Centralized Access Point and doing outreach in the community alongside our partners. Some days you're helping a parent understand their toddler's developmental screening results or contacting a pediatrician’s office about their referral.

Other days you may be at a library event in Suffolk or a health fair in Nassau. Two days per week you’ll report to our centrally located office at the historic Cedarmere estate in Roslyn.

We’re a small, mission-driven team, which means you’ll have a real impact from day one. If you’re someone who gets energized by meaningful work, learns quickly, and doesn’t need a rigid routine to thrive, you might be a great candidate.

• Handle calls and online inquiries from families of children 0–5
• Encourage completion and review developmental screenings (ASQ) with parents
• Provide information on child development, behavior, and community resources
• Research resources, make referrals, & follow up
• Document case information accurately and thoroughly

• Coordinate follow-ups or proactive communication with community partner organizations or health system partners
• Attend and coordinate community events or parent focus groups (some evenings and weekends)
• Communicate with parent ambassadors via email and newsletter as needed
• Support partner meetings and distribute program updates
• Create/edit content in Canva as needed

• Fluent in English and Spanish (spoken and written)
• Genuine warmth and ease with people from all backgrounds, ages, and cultures
• Background in early childhood, human services, public health, or a related field and/or past direct experience working with young children or caregivers
• Comfort with both independent work and collaborative teamwork
• Think analytically and interpret data about the work you do
• Intellectually curious, eager to learn new skills or contribute new ideas to the team
• Strong written and verbal communication skills
• Reliable transportation, a valid driver’s license, and a clean driving record

• Familiarity with Long Island’s community resources or early childhood systems (child care, education, infant and toddler development)
• Experience with Canva, social media, or community organizing
• A bachelor’s degree or progress toward one. We’re open to recent grads.

This is a hybrid role: 2 days in office, 3 days working from home with roughly 6 field days per month peppered in. Think of it as a primarily remote job with regular opportunities to get out and connect, not a field job with occasional desk time.

Some of your outreach work will happen in the evening or on weekends because many of the parents we serve are working families. Meeting them in a range of times when they’re available is a key goal in creating this new role type. In keeping with our organization’s commitment to work-life balance, field commitments on evenings or weekends are chosen thoughtfully, scheduled in advance, and built into the role.

Managers don’t typically contact staff outside of working hours, and we take work-life balance seriously. The occasional Saturday morning at a community event is the tradeoff for an otherwise flexible, hybrid schedule.

Help Me Grow Long Island (HMGLI) is a free resource connecting families and providers to community resources and child development information in Nassau and Suffolk counties, with the mission of promoting optimal development of Long Island’s young children.

We’re managed by Docs for Tots, a pediatrician-led nonprofit committed to helping every young child on Long Island thrive. Our team is small, close-knit, and deeply invested in the families we serve.

We believe the best candidates for this role might not look exactly like what we’ve described here. If this work speaks to you and you meet most of what we’ve described, we encourage you to apply.

Reports to:

Program Manager, Help Me Grow Long Island

Starting Salary: $45,000 annual

Travel:
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