Family Support Assistant; FSA- DCFS Southwest Region; Cedar

FT / PT Status – Full-Time Salary – $17.95 Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – Sam Meltzer | smeltzer |  
Final date to receive applications – 6/25/2026

The Utah Division of Child & Family Services (DCFS) Cedar City office is seeking highly motivated individuals to join our team as a Family Support Assistant (Senior Assistant Caseworker). This role supports child welfare efforts by providing essential client services and clerical support to caseworkers and the broader team. Become part of a team of professionals dedicated to keeping children safe and strengthening families in our communities.

Duties

• Arrange and supervise family visitations; document visits promptly in the SAFE system.
• Provide transportation for children to/from school, family visits, placements, and when safety requires two staff. Transportation may take you across the State several times throughout each week and after hours.
• Support emergency situations (e.g., new removals, hospital supervision) as directed by a supervisor.
• Collaborate with primary caseworkers and supervisors to ensure seamless communication during emergency coverage.
• Maintain and regularly update a shared calendar with scheduled visits and assigned tasks (supervisor-approved)
• Participate in daily MAP meetings to support team coordination.
• Attend quarterly (or as needed) check-ins with caseworkers and supervisors to review visitation progress.
• Refer all case‑specific questions to the assigned caseworker.
• Greet and assist walk‑in clients and visitors professionally.
• Answer and route phone calls; provide basic information as needed.
• Assist with office tasks, and general clerical support.

• Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Has worked with the State's social welfare database system, SAFE.
• Adobe Pro, Google and Microsoft experience.

• Only applicants invited to interview will be notified.
• May require 24‑hour on‑call services/time. 24‑hour on‑call services response time to be determined by the agency.
• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
• All DCFS job offers are contingent upon passing a Background Screening Application (BSA).
• Must have a valid Utah driver’s license.
• A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.
• The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

• Moderate – Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g., lifting a small child in a recurring manner and/or for long periods of time.

• Moderate Risk – Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work, however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Location:

DCFS Cedar City Office
106 North 100 East
Cedar City, Utah, 84720
United States

Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: (Use the "Apply for this Job" box below).%20

Rules

Yes

Yes

B - Competitive Career Service

• Job Stability:
  Enjoy the security and reliability of employment within a well-established organization.
• Career Growth:
  Develop valuable skills and gain opportunities for…