Client Services Assistant

$48,444 – $53,412 with opportunities for 5% increases annually

As a Client Services Assistant, you will provide administrative support and assistance to Case Management, Clinical, Early Intervention, Resource Development, Federal Revenue, Information Technology (IT), Emergency Management, Facilities Department, SDP, Quality Assurance staff, and other agency departments, as needed.

North Bay Regional Center is a nonprofit Regional Center dedicated to providing comprehensive programs for individuals with developmental disabilities across Napa, Sonoma, and Solano counties. We employ passionate professionals who work daily to achieve our mission.

We provide advocacy, services, support, and care coordination to children and adults diagnosed with intellectual and developmental disabilities and their families. Partnering with community‑based organizations, we empower clients to thrive and live independently in culturally and ethnically diverse communities.

As a Client Services Assistant, you will assist various departments—including Case Management, Clinical, Early Intervention, Resource Development, Federal Revenue, IT, Emergency Management, Facilities, SDP, and Quality Assurance—in administrative tasks and support activities.

• High school diploma or equivalent.
• Three years of administrative or clerical experience in a work environment; OR graduation from a two‑year post‑high‑school program with two years of administrative experience.
• Proficiency in Microsoft 365 (Word, Outlook, Excel) and a typing speed of at least 50 words per minute.
• Fluency in a language other than English may be required; bilingual Spanish/English skills are preferred.
• Ability to provide personal automobile transportation during working hours and for after‑hours emergencies or alternative reliable transportation that meets minimum requirements.
• Position is primarily office‑based; remote work may also be available.

• CalPERS Retirement Plan
• CalPERS Medical Insurance Plans with generous employer contributions
• Dental Insurance (employee‑only coverage at zero cost)
• Vision Insurance (employee‑only coverage at $5 per month)
• Flexible Spending Accounts for Medical and Dependent Care
• 100% Employer‑Paid Life Insurance
• Generous vacation and sick accrual policies
• Employee Referral Reward Program
• 16 paid agency holidays per year
• CalPERS 457 Supplemental Retirement Plan

• $225 per month for speaking, reading, and writing other than English.
• $150 per month for speaking a language other than English.
• $200 per month for using American Sign Language.

North Bay Regional Center is an Equal Opportunity Employer.