Social Worker – TennCare CHOICES Program Enrollment Support

The Greater Nashville Regional Council (GNRC) is seeking a full‑time Social Worker to serve as a counselor on its Tenn Care CHOICES Intake team within the Department of Aging and Disability Services. The Department’s responsibilities include:
1) planning and coordination of state/federal investments into programs and services aimed at improving quality of life for senior adults across the region,
2) coordinating services among a network of senior centers and providers,
3) providing counseling/assessments to help Middle Tennesseans enroll in programs and services, and
4) monitoring the performance of grant‑funded programs to ensure compliance with state and federal requirements.

About GNRC: GNRC is the regional council of governments for Nashville and surrounding counties and serves as one of nine regional economic development districts established by the Tennessee General Assembly in 1965. GNRC also serves as the region’s state/federally‑designated Area Agency on Aging & Disability (AAAD), working in close partnership with the TN Commission on Aging and Disability (TCAD) and Tenn Care.

GNRC’s CHOICES Intake team helps to screen and assess older adults who may be eligible for the Tenn Care‑sponsored CHOICES program funded through Medicaid. CHOICES provides nursing facility services and home and community‑based services for adults 21 years of age and older with a physical disability and seniors (age 65 and older).

Responsibilities of this position may include:

• Help inform older adults about programs and services available to assist with long‑term care, transportation, nutrition, or other needs as appropriate,
• Conduct telephone and in‑person screenings and assessments with clients across the Middle Tennessee area,
• Complete pre‑admission evaluations and collect financial and medical history information from potential clients,
• Keep informed on aging and disability related issues and gather information about available resources and local service providers,
• Help conduct periodic customer satisfaction surveys to assist GNRC and Tenn Care with monitoring the quality of the process,
• Document information within the appropriate systems, and
• Other duties as assigned by the CHOICES Intake Program Manager or the Director of Aging and Disability Services.

Qualifications: The ideal candidate would have a bachelor’s degree in social work, with an active social work license, or LPN. Must have excellent verbal and written communication skills. Experience in geriatrics and case management strongly preferred. Bilingual Language Skills a Plus. Foreign degrees and credentials will be considered.

Required Technology

Skills:

Proficiency with Microsoft Office and Adobe Acrobat software is required.

Travel Expectations: This position will require travel throughout GNRC’s thirteen county region. A valid driver’s license and/or access to personal transportation is required.

Remote Work Flexibility: This is not a remote position. The selected candidate will be expected to work onsite on core business days. Work from home flexibility is provided, when possible, at the discretion of the Manager.

Compensation and Benefits: The minimum starting pay will be $24‑$26/hr (approximately $48,000‑$50,000/yr) depending on experience and qualifications. GNRC offers a fully paid pension through the Tennessee Consolidated Retirement System and provides an optional 401k with dollar‑for‑dollar match of up to 3% of gross salary.

• Job Function:
  Programs and Service Delivery