Intake Caseworker
Harrisburg, Dauphin County, Pennsylvania, 17101, USA
Listed on 2026-07-01
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Social Work
Human Services/ Social Work
Intake Caseworker
Experienced and aspiring human service professionals are encouraged to consider an available full-time Intake Caseworker position with Liberty Healthcare and the Pennsylvania Adult Protective Services Program.
As an Intake Caseworker, you will take an active role in protecting vulnerable individuals.
You will field reports from concerned individuals who are reporting potential abuse, neglect, abandonment, and exploitation of older adults and adults who are living with disabilities.
Responsibilities
- Fielding inbound calls and electronic reports
- Interviewing individuals by phone and asking clarifying questions
- Taking detailed notes and entering information into a database
- Categorizing and prioritizing reports of need
- Triaging cases for follow up and investigation
Work Setting and Schedule
This is a fully remote position which will enable you to work from your home within Pennsylvania.
You will work from 3:00 pm to 11:00 pm Monday through Friday with 1 weekend day of on call each month.
Compensation and Benefits
- $38,000 per year
- 30 days of paid time off annually for holidays, vacation, sick and personal leave
- Health, dental, and vision insurance
- FSA, 401(k) and other perks
Benefits plan details are available at
Qualifications
- Outstanding active listening, verbal communication, and writing skills
- Computer proficiency
- Pennsylvania residency
Individuals with experience in these roles are encouraged to apply
- Social worker or case manager
- Criminal justice or law enforcement
- 911 operator or EMS dispatcher
- Medical receptionist or healthcare intake worker
Liberty Healthcare and the Adult Protective Services Program
Liberty Healthcare is a Pennsylvania-based organization with decades of experience serving and supporting individuals who are living with disabilities.
Liberty is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities.
Learn more about the Adult Protective Services program online at https://(Use the "Apply for this Job" box below).-services
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