Human Services Hearings Officer - Central Region

THE POSITION

Discover a thrilling opportunity in an exciting career path as you step into the role of Human Services Hearings Officer with the Department of Human Services. In this position, you help guide fair and objective appeal decisions that impact individuals and families across the Bureau of Hearings and Appeals' Central Region. Your work promotes clarity, consistency, and trust in the appeals process.

Join a team where your dedication supports both justice and community well‑being.

This position leads the hearing and adjudication process for a wide range of public assistance and provider appeals. The role ensures fair evaluations, accurate decisions, and compliance with laws and regulations. As a Human Services Hearings Officer, you will perform the following duties:

• Hearing Management:
  Conduct administrative hearings, guide participants, rule on motions, and maintain orderly proceedings
• Appeal Review:
  Examine appeals for jurisdiction, timeliness, and compliance before scheduling hearings
• Case Adjudication:
  Prepare legally sound decisions based on testimony, evidence, and applicable laws
• Legal Preparation:
  Issue subpoenas, interpret regulations, and determine admissibility of evidence
• Evidence Analysis:
  Evaluate testimony and documents to establish findings of fact and credibility
• Administrative Coordination:
  Maintain case tracking systems, prepare reports, and participate in required meetings

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full‑time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday – Friday, with a 60‑minute lunch
• Overtime:
  As needed
• This position will require occasional travel to conduct recipient hearings
• Telework:
  You may have the opportunity to work from home part‑time after probation or training, based on eligibility. A securely configured high‑speed internet connection and approved location inside Pennsylvania are required. Telework may change at any time. If you cannot telework, you may report to the headquarters office in Harrisburg
• Salary:
  The starting salary is non‑negotiable
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices

• One year of experience as an Income Maintenance Casework Supervisor (Commonwealth job title or equivalent Federal Government job title), or
• Three years of professional interviewing, investigative, or legal work experience which includes one year of experience conducting formal reviews of determinations subject to an appeal or adjudication process; and a bachelor's degree, or
• Graduation from a school of law accredited by the American Bar Association, or
• An equivalent combination of experience and training
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines
• You must be able to perform essential job functions

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the…