Family Connections Consultant - Mesa, AZ

Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve.

Salary: $22 hr

The Family Connections Consultant provides direct, home-based support services to families involved with the Department of Child Safety (DCS). This role focuses on strengthening family protective factors, enhancing caregiver capacities, promoting child safety, and supporting family stability through culturally responsive, trauma-informed, and evidence-based interventions and support services.

• Work directly with families involved with the Department of Child Safety to support child safety and family stability.
• Manage an assigned caseload and ensure timely completion of required services, documentation, referrals, and follow-up activities.
• Conduct home visits and community-based meetings to assess family needs, monitor progress, and provide supportive interventions.
• Conduct assessments to help ensure a safe environment for children.
• Provide trauma-informed, family-centered interventions and support related to parenting, mental health, domestic violence, substance use, and other identified family needs.
• Meet with families to provide consultation, education, and skill development related to family functioning and safety.
• Support services that strengthen family protective factors and enhance caregiver capacities.
• Assist with service planning, linkages, and transition to ongoing supports, including helping families access financial, social, medical, educational, and employment resources.
• Provide substance use education and linkage to treatment providers as needed.
• Monitor, observe, and document interactions and behaviors between parents/caregivers and children during home visits, including modeling appropriate behavior and de‑escalating conflict.
• Work cooperatively with the Department of Child Safety (DCS) to support assessments, service planning, required reports, and meetings.
• Develop caring, supportive, strength-based, culturally competent, and trauma-informed relationships with families and community partners.
• Complete accurate, timely, and thorough documentation, including assessments, progress notes, service plans, incident reports, activity logs, statistical reports, and other required records in accordance with program, contractual, funding, and regulatory requirements.
• Establish and maintain confidential client records and case files.
• Accurately record and submit time worked in accordance with organizational policies and wage and hour requirements.
• Participate in an on‑call rotation and respond to client or program needs in accordance with program requirements.
• Maintain professional representation of A New Leaf in all interactions with clients, staff, and community members.
• Attend meetings, trainings, and special projects as requested by management.
• Perform other reasonably related duties as assigned.

Education:

• Bachelor of Social Work or a related bachelor’s degree required.

Experience:

• Minimum of one (1) year of experience in the human services field.
• Experience working with multi‑problem families and complex family systems.
• Knowledge of family dynamics and family-centered service approaches.
• Knowledge of community resources and ability to assist families in accessing services.
• Experience supporting families impacted by substance abuse, child abuse and neglect, trauma, sexual abuse, or related challenges.
• Experience working with families involved in child welfare, family preservation, family reunification, or Department of Child Safety programs preferred.

• Work is performed in office settings, community locations, client homes, and other environments where services are delivered.
• Frequent…