Patient Care Navigator​/Case Manager; Part-Time - Plumas

Patient Care Navigator

Harvest Healthcare Solutions is seeking two compassionate, organized, and community-focused professionals to join our CalAIM Enhanced Care Management (ECM) team serving Plumas County.

We welcome applicants with experience in social services, behavioral health, human services, community outreach, case management, healthcare, public health, property management, housing services, resident services, or related fields who are passionate about helping individuals overcome barriers and connect with essential resources.

As a Patient Care Navigator, you will support individuals with complex medical, behavioral health, and social needs by helping them access healthcare, housing resources, transportation, food assistance, and other community services that improve overall well-being.

This is a community-based position that combines remote work, phone outreach, home visits, and travel throughout Plumas County.

What You'll Do

• Build trusting relationships with clients through ongoing engagement and support.
• Assist members in navigating healthcare, behavioral health, housing, and community support systems.
• Identify barriers to care and connect clients with appropriate local resources.
• Coordinate with physicians, Care Coordinators, Community Health Workers, behavioral health providers, and community organizations.
• Schedule and attend medical appointments when appropriate to support care coordination.
• Develop, review, and update individualized care plans.
• Assess for psychosocial, behavioral health, housing, and social service needs and facilitate referrals.
• Maintain accurate documentation in compliance with CalAIM, Medi-Cal, and program requirements.
• Advocate for clients using a person-centered, culturally responsive, and trauma-informed approach.
• Participate in team meetings, training, and ongoing professional development.

Ideal Backgrounds

• Social Work
• Human Services
• Behavioral Health
• Psychology
• Sociology
• Public Health
• Community Health
• Case Management
• Community Outreach
• Housing Navigation
• Resident Services
• Affordable Housing Programs
• Property Management
• Apartment or Multifamily Property Management
• Housing Assistance Programs
• Homeless Services
• Nonprofit Organizations
• Customer Service and Client Advocacy

Property managers, assistant property managers, leasing professionals, resident services coordinators, and affordable housing professionals with experience connecting residents to community resources are encouraged to apply.

Preferred Qualifications

• Associate or bachelor's degree in social work, Human Services, Psychology, Sociology, Behavioral Health, Public Health, Counseling, or a related field preferred.
• OR at least one year of professional experience in social services, healthcare, behavioral health, case management, property management, resident services, housing programs, or community outreach.
• Strong communication, organizational, and interpersonal skills.
• Ability to build rapport with individuals from diverse backgrounds.
• Comfortable working independently in community settings.
• Bilingual applicants are encouraged to apply.

Requirements

• Valid California Driver's License
• Reliable transportation with current automobile insurance
• Ability to travel throughout Plumas County
• Ability to pass a DOJ criminal background check
• Basic computer and electronic documentation skills

Schedule

• Part-Time
• Approximately 20 hours per week
• Monday through Thursday
• Flexible daytime schedule

Compensation & Benefits

• Starting at $27.00 per hour (DOE)
• Flexible work schedule
• Professional development and paid training
• Opportunity for career advancement within CalAIM and community health programs
• Collaborative and mission-driven team environment

Why Join Harvest Healthcare Solutions?

At Harvest Healthcare Solutions, we believe that improving health starts by addressing the whole person. Our Patient Care Navigators help individuals overcome barriers related to healthcare, housing, transportation, food security, behavioral health, and other social determinants of health.

Whether your experience comes from social services, behavioral health, healthcare, community outreach, or property management, your ability to build relationships, solve problems, and connect people with resources can make a lasting impact on the lives of those we serve.