Shift Leader 3rd Shift

Job Details

Location:

SGCH New Life Resiliency Center - San Benito, TX 78586
Position Type:
Full Time
Education Level: High School

Travel Percentage :
None
Job Shift: Graveyard

Job Title:

Shift Leader
Department:
Shelter
Supervisor:
Supervisor
FLSA Status:
Non-Exempt
Prepared by:
Human Resources Department

The Lead Youth Care Worker (LYCW) position at Sunny Glen Children's Home is responsible for the caretaking and directing of Unaccompanied Children in care as well as designated staff. The LYCW is in charge that communication is flowing for every activity including the program’s overall headcount. The LYCW is also the point of contact for daily intakes/discharges as well as any off‑site activities for the unaccompanied child.

Other duties may apply aside from those listed in the Essential Duties and Responsibilities of the job role.

• Able to log information accurately, efficiently, and properly (only documenting in English and quoting what was said by the Unaccompanied Child in their language) in any given situation where the child is on an observation, sleep, water, or behavioral log, etc.
• Able to properly supervise children in their line of sight and be in the immediate line of hearing.
• Able to maintain professional boundaries as well as immediately report any situation that may raise a concern.
• Able to direct traffic in highly congested areas of the schedule (such as showers, shift transitions, recreation time, etc.).
• Able to communicate effectively with his/her assigned team members and be fair in his/her approach of job duty assignments.
• Able to meet deadlines under pressure and in a highly paced environment.
• Able to maintain an approachable demeanor for children as well as staff.
• Able to immediately intervene (whether verbally or physically) in any situation involving a child to assist in de‑escalating the situation and having it immediately reported for proper documentation to be conducted in a timely manner.
• Able to conduct and process child through the intake process and/or mentor another staff member during the intake process through iDirect Doc.
• Able to provide mentorship to any new employees to Sunny Glen Children's Home.
• Able to locate and gather all necessary documentation on any unaccompanied child in‑care (e.g., turning over any NTA packets received to the corresponding department, organizing and submitting all behavioral/non‑behavioral logs/forms of the children are on at the end of shift, etc.).
• Able to assist during fire drills, mock evacuations, etc.
• Able to ensure the headcount is always accurately provided and to immediately correct any errors.
• Able to direct traffic of unaccompanied children and staff during any fire drills or events held indoors or outdoors (e.g., ensuring a perimeter of staff is located outside prior to allowing children begin the event or any other scheduled activity, etc.).
• Able to discharge unaccompanied children from iDirect Doc as well as the UC Portal in a timely manner.
• Able to email program leadership as well as any other respective department immediately of any discharges, on‑site reunifications, intakes, etc.
• Be well‑versed with program policies and protocols, being able to properly follow policies, and advise staff of those protocols.
• Able to arrive to his/her shift on time as well as properly manage and arrange the next day's duties/shift rundown.
• Able to ensure that the medical department receives the assistance it needs during PRN medications.
• Other duties may be assigned.

• Continuous Learning – assesses own strengths and weaknesses; seeks feedback to improve performance
• Job Knowledge – competent in required job skills and knowledge; exhibits the ability to learn and apply new skills
• Use of Technology – demonstrates required skills; adapts to new technologies; troubleshoots technological problems
• Problem‑Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
• Project Management – develops project plans; coordinates projects; communicates changes and progress
• Communications – expresses ideas and thoughts verbally and in…