Kids Club Manager - Club

• Pay or shift range: $22.96 USD to $28.70 USD
  Our compensation philosophy is founded on principles of equitable recognition for hard work. Final offers are based on various factors, including related skill sets, experience, location, qualifications, and other job-related criteria, irrespective of background.

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

You deserve an awesome job. You found it.

At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do.

• Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.
• Hospitality - We take ownership of making every person feel welcomed, valued, and celebrated.
• Authenticity - We show up as our true selves and never compromise on our integrity.
• Grit - We embrace challenges, stay committed, and persevere toward our mission.

Pay Range: $22.96 - $28.70 / hour; based on experience.

Hours: Open availability preferred

The Kids Club Manager leads their team in creating a fun, safe, and engaging environment for our little Chuzers and their families. You'll welcome and provide excellent customer service to members and guardians, oversee fun and safe activities with children, and ensure our space sparkles with cleanliness.

• Provide a welcoming experience for every Chuze member, guest, and their children, including sign-ups, checking children in and out, answering phones, and running fun, enriching activities for children
• Uphold a positive, friendly, and caring rapport with children and their guardians, prioritizing safety within the Kids Club and addressing guardian concerns as needed
• Ensure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptional space for members and their children in the Kids Club
• Prevent and guide your team through elevated member concerns, elevated behavioral issues, and emergent facilities issues, determining the proper course of action and implementing improvements to minimize disruptions to member experience
• Provide real-time feedback to Kids Club Chuzers and partner with the General Manager on formal coaching, performance reviews, and recruiting new talent
• Keep the Kids Club running smoothly by maintaining daily operations, opening and closing procedures, inventory management, incident reports, and other administrative tasks
• Support a seamless member experience by maintaining knowledge of general front desk operations, including membership offerings, club tours and amenities, and point-of-sale transactions
• Work in close collaboration with the General Manager in all aspects of Kids Club operations, performance, labor management, turnover, and quality assurance
• Establish and maintain strong cross-departmental communication and rapport with fitness, maintenance, and Home Office departments and processes
• Own administrative processes such as reporting, email communications, Kids Club scheduling, and inventory maintenance
• Free MAX Chuze Fitness membership
• 401k
• Accrued time off and paid floating holidays
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
• Health Savings Account (HSA) with employer contributions
• Flexible Spending Account (FSA)
• Discounts on all Chuze retail and Chuze Blends purchases
• Free First Aid/CPR and food handler certifications
• Engaging and dynamic work environment with growth opportunities

• 18+ years of age
• High school graduate or equivalent
• 1-2 years of experience in Childcare
• 2-3 years of experience leading a team
• Excellent customer service, communication, and interpersonal skills over the phone and in person
• Ability to maintain a positive rapport with children
• Team-based mindset with the capacity to receive and deliver feedback
• Strong attention to detail and multitasking skills
• Ability…