Family Support Specialist - IICAPS in Hartford

Family Support Specialist – The Village for Families & Children

For more than a century, The Village has been a leader in supporting children and families. As one of the first agencies in the nation to provide homes for neglected children, we continue our mission "to build a community of strong, healthy families who protect and nurture children."

Today, we offer a full continuum of behavioral health, early childhood, youth development, substance use treatment, and family support services across Greater Hartford, CT.

Recognized as a Connecticut Top Workplace for six consecutive years—with national distinction for DEI practices—you'll join an organization committed to your growth as much as the wellbeing of those we serve.

This role supports the IICAPS model, providing intensive home based services to children at risk of psychiatric hospitalization. Services include individual and family therapy, parenting skills training, 24/7 crisis support, case management, and advocacy.

You will work as part of a two person team (Clinician + Mental Health Counselor) and collaborate closely with DCF, schools, community providers, and psychiatric partners. Staff participate in weekly Rounds, group supervision, and maintain documentation aligned with licensing, Medicaid, accreditation, and Yale model requirements.

The goal: stabilize the child in the home, strengthen family functioning, and support transition to traditional outpatient care.

The Family Support Specialist provides case management, support services, and mental health services to children and families in office, home, and community settings. This role ensures coordinated care across agency and community partners while meeting all documentation and program requirements.

• Comprehensive assessments and family engagement
• Treatment planning and service contracting
• Implementing and adjusting treatment plans as needed
• Discharge planning and linkage to community services
• Case management and advocacy
• Community collaboration with schools, courts, hospitals, and partner agencies
• Accurate, timely clinical documentation
• Active participation in team meetings, supervision, and agency initiatives
• Community representation

• BA in Human Services or BSW required

• 3 years' experience in human services preferred
• Strong oral and written communication skills
• Ability to work independently and manage multiple priorities
• Cultural competency and experience with inner city youth
• Bilingual (Spanish) preferred
• Commitment to Performance Based Accountability
• Valid driver's license and reliable transportation may be required
• Proficiency with Microsoft Office and general computer applications

Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program – NHSC, tuition reimbursement and Student Loan Repayment).

The Village for Families and Children is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Equal employment opportunity, including veterans and individuals with disabilities.