Case Manager – Alternatives Youth

Overview

Are you passionate about supporting Children & Youth population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 programs across Long Island and NYC, is looking for a dedicated full-time Case Manager to join the Alternatives for Youth (AFY) Program.

Salary: $23/hour

Schedule: 9 AM–5 PM, Monday–Friday

Location: 320 Carleton Ave, Central Islip, NY

Core purpose: The Case Manager is responsible for all aspects of home-based crisis intervention and case management services for client families in the AFY Program.

• Assist Spanish- and English-speaking families in resolving crises and problems that led to the parent(s) seeking a PINS petition; provide case management support to families in crisis dealing with issues such as substance abuse and mental illness.
• Provide intensive, home-based case management and crisis intervention to help families reach stability.
• Conduct assessments using the Child and Adult Needs Assessment (CANS) and develop a Family Intervention Plan based on family needs, using a strengths-based approach.
• Make referrals to partner agencies and outreach to additional agencies when required.
• Follow up with service providers to monitor family progress.
• Assist parents and youth in learning behavior management techniques.
• Maintain progress notes and accurate case records in the computer system with data entry in accordance with contract mandates.
• Be on call to families contacting the AFY hotline as scheduled.
• Transport and escort clients to appointments or to obtain emergency resources (e.g., clothing or medication) as needed in the employee’s vehicle.
• Participate in team meetings, case conferences, and trainings.
• Facilitate and develop monthly educational workshops for adolescents when assigned by the Director.
• Participate in monthly recreational events for adolescents in the AFY program when needed.
• Lead weekly female and male adolescent groups when assigned by the Director.
• Maintain progress notes and accurate case records in a timely fashion in accordance with contract mandates.

• Bachelor’s Degree and one year of child and adolescent experience required, or at least one year of community or social service work with children and adolescents.
• Participation in at least 20 hours of training in the first six months of employment (and an additional 20 hours in the second six months) on topics such as Homebuilders, mediation, working with adolescents, substance abuse, mental health, and the juvenile/criminal justice system. Training provided by outside trainers, EAC Network, and partnering County agencies.
• Strong communication skills, both oral and written, in English and Spanish.
• Valid New York State Driver’s License and access to a car.
• Proficiency in computer applications or other automated systems (spreadsheets, Microsoft Office, calendar, email, and/or database software) necessary to perform work assignments.

At EAC Network, you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.

We offer flexible and hybrid schedules to support work-life balance, a generous PTO policy, and Summer Fridays. Our wellness initiatives include recognition such as the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.

All employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. You will be part of a team making a difference in communities across Long Island and New York City, every day.