Case Manager - Developmental Disabilities Services
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-07-24
-
Social Work
Human Services/ Social Work, Community Health, Patient/Health Advocate, Family Advocacy & Support Services -
Healthcare
Human Services/ Social Work, Community Health, Patient/Health Advocate, Family Advocacy & Support Services
Position: Case Manager - Developmental Disabilities Services
Location: Cincinnati, OH
Job : 4862-61
# of Openings: 8
At Hamilton County Developmental Disabilities Services, we believe everyone deserves the opportunity to live a full and meaningful life. Our team makes that possible every day — and we're looking for people who want their work to matter.
We are committed to building a team as diverse as the people we serve, where every member feels valued, supported, and set up to succeed.
You’ll thrive here if you:- Are driven by purpose and find fulfillment in improving the lives of others
- Communicate clearly and compassionately — in writing and in person
- Want to grow within an organization that invests in its people and its community
Competitive Pay
- Starting salary is based on experience: $26.00/hr. ($49,000/yr) with no related experience, up to $32.50/hr. ($61,200/yr) with 10+ years in the same role
- Hourly role paid bi-weekly
- Flexible scheduling and hybrid work-from-home options
- 3 weeks’ vacation accrual per year with 1 week allocated immediately upon hire
- 3 personal days per year
- 15 sick days allocated upon hire; accrues at 15 days per year after year one, with unlimited accrual
- Medical, Dental, and Vision coverage; HRA available for those who opt out of medical coverage
- FREE medical care and prescriptions through Marathon Health
- FREE access to on-site gym
- Employer-paid life insurance
- Tuition reimbursement and Public Service Loan Forgiveness (PSLF) eligibility
- Wellness incentives and a robust Employee Assistance Program
- Ohio Public Employees' Retirement System (OPERS): 10% employee / 14% employer contribution
As a Service and Support Administrator (SSA), you will serve as a case manager for individuals with developmental disabilities, helping them access services, coordinate supports, advocate for their needs, and work toward the goals that are most important to them.
A typical day includes meeting with the individuals on your caseload in the community. You might meet at their home, a coffee shop, one of our offices, or wherever they feel most comfortable. Throughout the day, you'll coordinate services, connect individuals with community resources, communicate with families and providers, and collaborate with your team to ensure each person receives the support they need.
You’ll make phone calls using the iPhone we provide, attend Zoom meetings with your team and service providers, document case notes, and update person-centered planning documents on the laptop we provide. Part of your day may be spent working from home, completing documentation and coordinating services, while the rest is spent in the field meeting with individuals and community partners. You may also stop by one of our offices to pick up supplies or work between appointments.
Every day is different, but your mission remains the same: to help the individuals you support live safe, meaningful, and self‑directed lives while ensuring they have access to the services and resources they need to thrive.
- Facilitates individual and family service plan development, assigning responsibilities among team members and coordinating goal implementation.
- Assists in identifying, selecting, and obtaining/maintaining services, support, and benefits; serves as the primary contact for assigned individuals and families.
- Ensures timely and accurate documentation adherence to regulatory requirements with supervisory support.
- Monitors individual plans for compliance and service quality, communicating rights to individuals.
- Prepares case notes, reports, evaluations, and summaries while maintaining confidentiality.
- Collaborates with staff to problem-solve, identify resources, and address service gaps.
- Complies with relevant state and local guidelines for reporting abuse, neglect, and incidents.
- Attends meetings and conferences for best practices, participating in relevant division, agency, local, and state meetings.
- Maintains required licenses and certifications.
- Travels for service planning and monitoring in line with agency procedures.
- Performs additional duties as assigned.
- Bachelor’s degree…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).