Children's Case Manager; IDD & Non-IDD

Long Term Care Case Manager

Jefferson County Human Services is seeking Long Term Care Case Managers responsible for the client-facing work of this division. Depending on the focus of their team, Long Term Care Case Managers provide a variety comprehensive case management which involves providing individualized support and coordination of services for clients, often with complex needs. This includes conducting assessments to determine eligibility, creating tailored care plans, linking clients to appropriate resources, and maintaining ongoing communication to monitor progress and adjust plans as needed.

It requires a thorough understanding of community resources, policies, and regulations, as well as the ability to advocate effectively for clients. Requires ability to meet individuals at their home and in the community to complete assessment and monitoring activities.

As a Children's Case Manager, you'll serve as a vital advocate and guide for families—helping them access services, understand their options, and create a coordinated care plan tailored to each child's unique needs.

Experience in a high-volume customer service position demonstrates the ability to manage multiple tasks simultaneously while maintaining a professional and empathetic demeanor. This includes resolving client concerns promptly, addressing inquiries accurately, and handling challenging situations with diplomacy and patience. It highlights skills in communication, problem-solving, and the ability to thrive in a fast-paced, client-focused environment.

We are hiring Long Term Care Case Managers for the following programs:

• Children's Waiver Programs – The teams in this program are responsible for the long-term case management for children with Intellectual and Developmental Disabilities and their families or children with physical disabilities

Through early childhood education, adult and child protection, job training, food assistance, Medicaid, and other programs, Jefferson County Human Services has an additional five internal Divisions that work with hundreds of community partners to help people build better, safer lives. Human Services provides excellent, individualized service throughout the community with their talented, passionate professionals who empower people and communities to thrive.

Jeffco offers a work environment that strives to promote the development, strategic vision and scope for work and inclusion practices to strengthen and advance shared departmental goals and alignment with the county strategic plan.

Schedule:

The county operates primarily on a 4 day/10-hour work week. (Monday
- Thursday );
Human Services works a mix of 4 day /10-hour or 5 days a week (Monday-Friday). This position is hybrid, with remote work and in-office work as determined by team and agency needs.

Must live within a reasonable commuting distance from the Denver Metro area in order to attend in-home visits.

Compensation:

Target Hiring Range: $56,869 - $60,825.45 USD Annually

Compensation will be determined based on education, experience, and skills.

* Bilingual proficiency in Spanish is an incredible asset to this team and will be compensated upon completion of communication skill test.

Benefits:
Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information,  for our Total Rewards summary.

Responsibilities:

• Determine client eligibility by gathering collateral information from hospital, nursing home, long-term skilled home health and home-based services.
• Complete a face-to-face assessment of clients at their home and in other community settings.
• Attend court appeal hearings to defend denied applications.
• Prepare all legal documents for the appeal hearing.
• Working with Children's Extensive Waiver, Children's Residential Habilitative Program Waiver, and Children with Complex Health Needs, Children with Life Limiting Illness, and Community First Choice.
• Maintain client care plans by reassessing as…