Residential Program Coordinator - Colorado Springs

Department: Residential
Reports to: Associate Director of Operations
Position Type: Full-Time Exempt
Salary: $40,000
Schedule: Monday to Thursday, 8am to 6pm (flexibility available within this schedule)

Support, Inc. is a progressive organization serving individuals with developmental disabilities of all ages. With 25 years of experience, we provide community‑based solutions across Colorado’s front range. Our mission is to deliver innovative, cost‑effective services that honor choice, promote health and safety, and foster community integration and growth for our constituents.

This role is part of an interdisciplinary team that includes nurses, behavior therapists, and public benefits administrators. The professional plans, monitors, and coordinates the operations of health and habilitation programs for consumers in community settings, ensuring a high quality of life.

• Training community providers and staff, care planning, and problem solving
• Managing a caseload of consumers with intellectual and developmental disabilities living in community homes, apartments, or family homes
• Overseeing all aspects of the consumer's care to ensure each experiences a high quality of life based on their abilities
• Carrying out monitoring and quality assurance responsibilities in accordance with the organization’s policies, procedures, personnel manual, and applicable laws and regulations

• Associate’s Degree or equivalent
• At least 2 years of related experience and/or training

• Bachelor’s Degree or equivalent
• 2 to 5 years of related experience and/or training
• Equivalent combination of education and experience may be considered
• Bilingual (English and Spanish)

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from managers, consumers, guardians, family members, and the general public.

Ability to solve practical and complex problems, critically reason through variables in situations with limited standardization, interpret written, oral, diagrammatic, or schedule instructions, and prioritize work to manage time effectively.

The work environment varies between remote work, office, and community locations including host homes and hospitals. A personal vehicle is required for transportation to monitor and coordinate care. The home office is located in Aurora, CO.

Regularly required to reach with hands and arms, talk or hear, and drive. Occasionally lift and/or move up to 50 pounds. Specific visual abilities include close and distance vision, color vision, depth perception, and ability to adjust focus.

• Competitive Medical, Dental, Vision Insurance options
• Generous progressive PTO
• Paid initial and ongoing training, including Relias, Safety Care, CPR/First Aid and QMAP
• Paid Holidays
• Quarterly awards and gifts
• Many additional benefits, including pet insurance

• Options to work overtime at events or with additional shifts & clients
• Mileage reimbursement
• Ongoing support
• Rewarding work
• And much more

Support, Inc. is an Equal Opportunity Employer. M/F/D/V. We are required by state and federal agencies to keep certain statistical records on applicants. This will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.