Case Manager - Bilingual

Description:

Bilingual Housing Case Manager

Denver, CO Employment Services

Salary: $26.00 - $38.00 per hour

This is a non-exempt, full-time position with benefits.

This position integrates intake, case management, housing navigation, and payment processing to support homeless individuals with intellectual and developmental disabilities (IDD) in achieving housing stability. This role serves as a central point of contact for clients, partnering with them to provide assessments, referrals, and direct assistance. Responsibilities include processing payments on behalf of clients, guiding them through resource navigation, and delivering trauma-informed, person-centered case management services that center dignity, choice, and autonomy.

• Practices solidarity with the disability community by promoting self-advocacy, respecting informed choice, challenging ableist barriers within systems, and amplifying client voice in housing and service planning decisions.
• Provides housing-focused stabilization case management to help clients secure permanent housing and maintain housing stability.
• Partners with clients on goal setting and acquiring vital documents. Ensures clients remain responsive to client-identified goals and priorities throughout program participation.
• Supports clients in navigating and self-advocating through disability determinations and in enrolling in the Medicaid SLS waiver and Home and Community-Based Services.
• Works with IDD Housing Navigator to help clients access affordable housing options, mediating with landlords, host home providers, and residential agencies, and applying for housing voucher programs.
• Connects clients with long-term services and support, including food access, transportation, benefits counseling, employment, recreational, and health services.
• Provides crisis intervention case management that addresses basic needs and leads to stabilization.
• Develops, implements, monitors, and modifies service plans with clients.
• Develops exit plans and guides clients through a successful transition from the program.
• Collaborates with other case managers, doctors, organizations, caregivers, family members, etc. to develop creative solutions to complex problems for participants.
• Maintains accurate case records in required CRMs; documents client contacts and progress to ensure accountability.
• Allows new staff and interns to shadow and sit in on client appointments.
• Assists with reporting as needed by providing client testimonies.
• Collaborates with community partner agencies.
• Other duties as assigned.

• Preferred: three-plus years of experience as a Social Case Worker for a public or private agency.
• Preferred: one-plus years of experience working with adults with IDD.

• Bilingual in Spanish (required)
• Demonstrated commitment to disability inclusion, equity, and person-centered practice; lived experience or strong allyship with the disability community is valued.
• Strong communication, organizational, and interpersonal skills.
• Ability to interact effectively as a team member and independently with agency staff and with a diverse client base.
• Ability to navigate effectively in a fast-paced environment.
• Must be proficient in Microsoft Office Software.
• Knowledge and understanding of the Denver metro area resources is preferred.

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Off-Site & In-Office Position: Work primarily takes place in the community with routine requirements to be at the home office at 3201 South Tamarac Dr., Denver 80231. Work hours are generally during regular business hours, with occasional flexibility required to support agency needs.

Frequent sitting and typing. While performing the duties of this job, the employee is regularly required to use standard office equipment. The employee is regularly required to travel between sites (with and without clients), communicate effectively, and use standard mobile equipment. The employee may occasionally be required to lift up to 10 pounds.

* If requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Jewish Family Service of Colorado serves vulnerable populations. To help protect the health and safety of our clients, employees, volunteers, and community, completion of the primary COVID-19 vaccination series is required before the start of employment.

JFS offers competitive pay and benefits, including medical, dental, vision, health savings account, flexible spending account, Legal/, supplemental insurances, agency-paid Life/LTD, Employee Assistance Programs, 401(k), 16 paid holidays, and a generous leave program.

JFS is a nonprofit human services organization that serves anyone in need, regardless of their circumstances or religious beliefs.

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