Support Coordinator

Join Our Team and Make a Difference as a Support Coordinator!

At Public Partnerships LLC (PPL), we are on a mission to empower individuals with disabilities, chronic illnesses, and aging adults to live independently. As the nation’s largest Financial Management Service provider, we help Medicaid recipients take control of their long-term care by choosing and paying for their own support workers and services—allowing them to thrive in their own homes and communities.

If you’re looking for a meaningful career where you can truly impact lives, this is your chance to be part of something bigger!

We are seeking candidates who reside in the state of New Jersey and in the following counties:
Hudson, Middlesex, Bergen, Passaic and Union County.

• Make a real difference – Help people stay in their homes and lead independent lives.
• Be part of a supportive, mission-driven team – We value collaboration, innovation, and passion.
• Enjoy work-life balance – With a mix of in-home visits and remote work, you’ll have flexibility.
• Competitive pay & benefits – Including medical, dental, vision, 401(k), generous PTO, and more!

As a Support Coordinator, you’ll work directly with Medicaid participants in self-directed care programs. Your role is to educate, guide, and support them in managing their care plans, hiring direct care providers, and ensuring their home environment is safe.

You’ll be out in the field meeting participants in their homes for at least 60% of your work hours, ensuring they have the resources they need to remain independent. The rest of your time will be spent completing documentation and connecting with team members from your home office.

• Visit participants in their homes (travel up to 60 miles) to provide guidance and education.
• Assess home environments and help resolve any safety concerns.
• Empower participants by helping them understand and manage their employer responsibilities.
• Organize and manage your caseload efficiently to maximize your impact.
• Collaborate with a dedicated team while working independently in the field.
• Use technology tools like Microsoft Office, CRM platforms, and electronic records to stay organized.

• Passion for helping others live independently
• Strong communication & interpersonal skills
• Ability to multi-task, prioritize, and stay organized
• Experience with Microsoft Office and comfort with digital tools
• A valid driver’s license, a reliable vehicle, and a secure internet connection

A degree in social work, psychology, or a related field and 1+ years of experience working with vulnerable populations. Substantial professional experience may be considered in lieu of a formal degree.

• First-day medical, dental, and vision insurance – We’ve got you covered!
• Generous Paid Time Off – Because work-life balance matters.
• 401(k) retirement plan – Invest in your future.
• Employee Assistance Program – Supporting you beyond the job.
• Career growth & training opportunities – We invest in your success!
• Mileage reimbursement at the full federal rate – Get reimbursed for eligible travel related to participant home visits.
• Structured travel expectations – Home visit travel is managed within an established mileage cap to support work-life balance and efficient scheduling.
• Monthly cell phone allowance – Receive additional support to help cover business-related mobile usage while working in the field.

Compensation Range: $45,000- $50,000 annual salary

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified

Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of…