Recovery Coach (CSP

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

Casa Esperanza seeks a dynamic, energetic individual who is passionate about delivering recovery and wellness‑oriented community‑based case management and care coordination for people living with addiction, mental health and co‑occurring disorders as part of our Casa Community Support Program.

The Casa Community Support Program (CSP) addresses the health‑related social needs of individuals living with substance use and co‑occurring behavioral health disorders, to help them thrive and live successfully in the community. Peer Recovery Coaching delivers support to individuals from peers with similar experiences to gain hope, explore recovery, and achieve life goals. It is a non‑clinical and non‑medical service; however, the Peer Recovery Coach also works with the Multi‑Disciplinary Team to provide support for individuals as part of our integrated care model which includes primary care, mental health, and addiction treatment.

The Peer Recovery Coach must be able to initiate and complete work independently to fulfill the responsibilities of the job and work collaboratively with all members of the care team. While the expectations of the Coach are different than clinical and medical staff, their contributions are equally valuable. With a career at Casa, you will be joining a vibrant team of dedicated and talented people.

While there may be opportunities for occasional work from home, this is primarily an in‑person, community‑based role that requires travel, providing transportation for patients, and in‑office time.

• Deliver services in linguistically appropriate and culturally competent manner that embraces the diversity of people's identities including racial, ethnic, gender/gender identity, sex, sexual orientation, and disability including intellectual disability; in an integrated manner that meets the needs of individuals with co‑occurring substance use disorder and mental health conditions, honoring their chosen recovery pathway; and in a person‑centered and strength‑based manner.
• When appropriate, develop a recovery or wellness plan with the client that supports that individual in their chosen pathway of recovery, and reflects each client’s unique strengths (including community and family strengths), needs, abilities, preferences, motivation and readiness. Share that plan with other members of the client’s care team as relevant.
• Provide emotional and social support, with the goal of making positive life changes and developing the client’s skills to facilitate their recovery. Support may include motivational interviewing and other evidence‑based practices that facilitate the client’s growth.
• Share their own recovery experience and use coaching and mentoring techniques to support a client’s awareness of the strengths and skills that they possess (recovery capital) that can help sustain recovery.
• Serve as a role model, a mentor and an example of the possibilities of recovery by acting in an open and transparent way.
• Support the client to make positive life changes and develop skills supportive of their recovery, including but not limited to:
  • Creating links to treatment
  • Trying new strategies for developing recovery‑supportive friendships and reconnecting or improving family relationships
  • Identifying and using recovery community networks such as peer recovery support services, peer‑reinforced groups, and mutual aid
• Assume primary peer coaching responsibilities for clients after intake and maintain a caseload of 22 individuals.
• Using their peer relationship, assist with motivation and facilitate connections to SUD and mental health treatment, primary and specialty medical treatment, recovery support services, supported employment and/or vocational and education…