Senior Core Services Caseworker

Senior Core Services Caseworker

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview:
The Senior Core Services Caseworker delivers trauma-informed support to refugee clients during their resettlement and post-resettlement periods, as well as to other eligible immigrant populations, including Cuban, Haitian, and Ukrainian clients. The Caseworker is responsible for promoting a positive resettlement experience and helping clients achieve self-sufficiency. This role involves close collaboration with clients, internal teams, and external partners to create individualized service and self-sufficiency plans.

The Caseworker connects clients with a range of financial, medical, social, and vocational resources in alignment with program guidelines and client eligibility criteria. This position has an end date of February, 19, 2027.

Major Responsibilities:
The Senior Core Services Caseworker plays a critical role in ensuring that clients successfully transition to life in their new community and achieve self-sufficiency. Responsibilities include, but are not limited to:

• Client Intake, Assessment & Planning
• Pre- and Post-Arrival Coordination
• Direct Support, Advocacy & Case Management
• Home Visits & Community Integration
• Financial Assistance & Budgeting
• Documentation & Reporting
• Collaboration & Relationship Building
• Client Education & Workshops
• Supervision & Volunteer Engagement
• Compliance, Ethical Standards & Safety
• Transportation & Logistics
• Other Responsibilities

Job Requirements:

• Preference:
  Bilingual or multilingual candidates are strongly preferred. Proficiency in additional languages relevant to the client population is a plus.
• Education:
  
  Bachelor's degree in social work or related field of study preferred.

Work Experience:

• Required:
  
  Minimum of 2 years of professional experience in the human services field.
• Preferred:
  Experience working with refugee and/or immigrant communities.

Demonstrated Skills &

Competencies:

• Relationship Building & Networking:
  Proven ability to build and maintain effective internal and external relationships through strong diplomacy, communication, and collaboration skills.
• Cross-Cultural Communication:
  Demonstrated success in working and communicating in a multicultural environment.
• Initiative & Problem-Solving:
  Self-motivated with excellent problem-solving abilities, capable of managing multiple tasks, setting priorities, and meeting deadlines efficiently.
• Detail-Oriented:
  Strong attention to detail and a commitment to producing accurate, high-quality work.
• Digital & Technical
  
  Skills:
  
  Proficient in Microsoft Office (Word, Excel, Outlook) and skilled in using the internet and digital tools for data entry, research, and problem-solving.
• Transportation:
  Must have a valid driver's license and access to a personal, insured vehicle.

Working Environment:

• A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Equal Opportunity

Employer:

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Compensation: ($22.32 - $23.50). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.