CPI Investigation Worker Trainee - DCAC

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

• Functional
  
  Title:
  
  CPI Investigation Worker Trainee - DCAC
• Job Title:
  
  CPI INV Trainee Spec I
• Agency:
  Dept of Family & Protectve Svc
• Department: CPS Investigations Region 3E
• Posting Number: 19710
• Closing Date: 08/18/2026
• Posting Audience:
  Internal and External
• Occupational Category:
  Protective Services
• Salary Range:$3,816.65-$5,372.41
• Pay Frequency:
  Monthly
• Salary Group: TEXAS-B-17
• Shift: Day
• Additional Shift: None
• Telework:
• Travel:
  
  Up to 75%
• Regular/Temporary:
  Regular
• Full Time/Part Time:
  Full time
• FLSA Exempt/Non-Exempt:
  Nonexempt
• Facility
  
  Location:
• Job Location City: DALLAS
• Job Location Address: 5351 SAMUELL BLVD
• Other Locations:
  None
• MOS Codes: ,,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX
  ,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP
  12
• b. $3000 - $4999 per month

This position is housed at the Dallas Children's Advocacy Center. This position interacts routinely with children, caregivers, judges, attorneys, advocacy center personnel, law enforcement, medical personnel, school personnel and all other aspects of the community. This position will be tasked with investigating child deaths, serious injury cases, sexual abuse cases, high profile media cases and other cases of significance. This position consistently works with the police and criminal District Attorney's and our partners at Dallas CAC.

This position will require excellent presentation skills as this position requires presentation of cases at a weekly multi-disciplinary team meeting.

Brief

Job Description:

Child Protective Investigations (CPI), Family Investigations and Alternative Response (FIAR) Investigators play a critical role in protecting children and strengthening families. Investigators respond to reports of alleged child abuse or neglect, gather and assess information, evaluate child safety and future risk, and work with families to address concerns and reduce the likelihood of future harm. They are responsible for making informed decisions that can significantly impact the lives of children and families.

This is a mobile, field-based position where the work occurs where children and families live, learn, and receive services. Investigators spend much of their time in homes, schools, hospitals, childcare facilities, law enforcement agencies, courts, and other community locations. This is not a traditional office job and is not a work-from-home position. The core responsibilities of the job require regular face-to-face contact with children, families, caregivers, and community partners.

While technology supports the work, the work itself happens in the field. Employees may also be required to work from an office location when directed by their supervisor.

The position requires flexibility, sound judgment, and the ability to adapt to rapidly changing circumstances. A typical day may involve interviewing children and families, coordinating with schools, medical professionals, law enforcement,…