Employment Specialist 4 (WSS4) - WorkSource Rainier

Please Note:
This is an open-continuous recruitment, which means that applicants are reviewed in the order they are received.

Note:
The salary listed above includes the scheduled 2% general salary increase that goes into effect on July 1, 2026.

Note:
King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.

Located in Seattle, Washington, this position becomes eligible for one day of hybrid remote work per week after the successful completion of training and achievement of performance standards. The remaining workdays are performed onsite at the Work Source Rainier office to ensure strong customer engagement and service delivery.

The ideal candidate for the Employment Specialist 4 position is a dynamic, mission-driven workforce professional who thrives in a customer-centered environment and is deeply committed to helping individuals overcome barriers to employment. They bring a strong blend of analytical skill, cultural competence, and compassionate service, enabling them to deliver individualized employment and training services that make a meaningful impact in the community.

This candidate excels at conducting insightful assessments, managing complex caseloads, and providing above-basic-level services that support job seekers on their path to sustainable employment. They are equally comfortable working one-on-one with customers, facilitating group workshops, or representing Work Source in community outreach settings.

Workforce Services Division (WSD) is made up of three Lines of Business:
Work Source, Central Operations System Support, and Washington Service Corps (WSC). WSD administers the Labor Exchange (LEX), Migrant Seasonal Farm worker (MSFW), Veterans Services, Trade Adjustment Assistance (TAA), and Work First and RESEA programs for job seekers and employers in Washington and provides job seekers with referrals to partners providing Workforce Innovation & Opportunity Act (WIOA) adult, youth, and dislocated worker training and support services.

Your primary job duties will involve delivering high-quality employment and training services to Work Source customers both inside the Work Source Rainier office and out in the community. You will conduct individualized interviews, assess customer needs, determine program eligibility, and provide case management services that support customers in overcoming barriers to employment. You will also administer assessments, develop employment and training plans, and ensure accurate and timely documentation in accordance with state and federal requirements.

• Conduct individual interviews to explain program services, identify customer needs, and recommend next steps for continued engagement.
• Manage a diverse caseload by providing case management, coordinating support services, making referrals, and helping customers obtain required documentation.
• Identify and evaluate employment barriers and work with customers to explore solutions that support progress toward employment and training goals.
• Determine program eligibility, enroll customers, explain participation requirements, and develop employment and training contracts in alignment with regulations and assessment results.
• Administer assessments using formal and informal career tools; review results with customers and incorporate findings into individualized employment plans using relevant labor market information.
• Prepare and present information to customers to support informed decision-making about training, employment pathways, and available services.
• Monitor program performance using agency reporting systems; create and share reports as needed by supervisors and managers.
• Maintain accurate case documentation including case notes, service plans, expenditures, and exit outcomes in accordance with state and federal protocols.
• Enter and update data across multiple data management systems to ensure compliance and support program reporting.
• Coordinate with other programs to ensure customers receive integrated services and seamless support across Work…