Director of Housing Services

Status: Full-time

Hours: 40 hours per week (32 work, 8 company-sponsored time)

Company Sponsored Time: We offer a 4-day, 32-hour work week, and YWCA will provide this role 8 hours of Company Sponsored Time for you to use on Fridays to maintain work-life balance while maintaining pay at 40 hours a week.

Pay Range: $32.94 per hour

Schedule: This position works Monday through Thursday, approximately 9:00 a.m. to 5:30 p.m., with up to eight hours per week approved for remote work.

Benefits: Visit our Benefits and Perks Tab by Clicking Here

The Safe Choice Director of Housing Services provides strategic leadership and oversight for Safe Choice housing programs, including but not limited to: eviction prevention or diversion, rapid re-housing, transitional housing, and related housing supports.

This position ensures housing services are survivor-centered, trauma-informed, accessible, and aligned with YWCA Clark County’s mission, values, contract obligations, and domestic violence best practices. The Director works closely with the Director of Shelter Services, the Director of Domestic Violence Community Services, and other agency leaders to strengthen housing assessment access, service coordination, cross-program collaboration, and responsive support for survivors throughout the agency’s service area.

This position oversees program implementation, staff supervision and development, data quality and reporting, compliance requirements, housing program budgets, and community partnerships.

The Director of Housing Services demonstrates mission-aligned leadership by maintaining healthy work-life boundaries, communicating directly and respectfully, centering accountability, encouraging continuous improvement, celebrating success, and providing stability during crisis. This position may provide direct service support when needed.

Mission

• Gain approval for, track, and participate in activities that meet the organization's 1% for Social Change initiative.
• Incorporate the YWCA’s commitment to social justice by understanding how racism, sexism, classism, and other oppress ions intersect and are embedded in institutions. Seek opportunities for continued learning about racial, gender and class equity.
• Assure that participants, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Provide leadership and direction to program staff, ensuring YWCA’s commitment to racial and gender justice is embedded in program decisions and operations.
• Think through the lens of racial equity and its intersections with poverty. Use the core principles of anti-racism and grounding those principles in all daily tasks.

Program management and supervision

• Provide strategic leadership for Safe Choice housing services, ensuring programs are survivor-centered, trauma-informed, accessible, and aligned with YWCA Clark County’s mission, values, contract obligations, and domestic violence best practices.
• Direct the planning, implementation, evaluation, and continuous improvement of housing programs, including eviction prevention or diversion, rapid re-housing, transitional housing, and related housing supports.
• Manage Safe Choice housing budgets across multiple funding streams, including City, County, State, and Federal contracts, and foundation grants. Partner with the Vice President of Domestic Violence Services, Chief Financial Officer, and other staff to monitor expenditures, maintain spending goals, provide accurate monthly updates, and adjust spending plans to maintain contract compliance.
• Establish, implement, and maintain policies, procedures, workflows, and quality assurance practices that meet applicable contract, grant, Washington Administrative Code, confidentiality, mandatory reporting, VAWA, HUD, HMIS, and other regulatory requirements.
• Ensure housing assessments and services are delivered in a trauma-informed manner by developing intentional coverage, support, and service coordination plans that promote welcoming, calm, and survivor-focused environments.
• Supervise, coach, and support direct…