Family Care Coordinator

Family Care Coordinator

Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization dedicated to serving individuals and communities across North and South Carolina. Founded in 1960, LSC provides a wide range of services for children, families, and seniors through compassionate care, innovative programs, and community partnerships. Guided by a commitment to dignity, respect, and service, LSC strives to empower those we serve and make a meaningful difference in the lives of others.

One of LSC's Child and Family communities is seeking a full-time AFL Care Coordinator to provide clinical guidance, behavioral intervention, care coordination, and support for individuals participating in our Alternative Family Living (AFL) program. This position works closely with clients, host families, and the clinical team to promote placement stability, support behavioral growth, and help individuals achieve successful outcomes in a family-based environment.

Remote/Home-Based Position. This role allows you to work remotely from your home office while serving clients throughout the assigned region. Regular travel is required for home visits, client support, and community-based services. Monthly travel throughout the service area should be expected.

• Full-time position
• Starting Pay: $23.00 per hour
• Additional $2.00 per hour for teammates who opt out of benefits
• Benefits eligibility begins after 30 days
• Medical, Dental, Vision, Retirement, PTO, and more
• Free medical insurance option ($0 premium)
• Career advancement opportunities
• Tuition assistance and scholarship opportunities
• Meaningful work with a mission-driven organization

• Coordinate and monitor services for clients participating in the AFL program.
• Serve as a liaison between clients, host families, providers, community resources, and support systems.
• Assist with assessments, placement matching, and service coordination.
• Develop, implement, and monitor behavioral intervention and treatment plans.
• Provide support, coaching, and crisis intervention to clients and host families.
• Participate in clinical team meetings and collaborate on treatment strategies.
• Maintain documentation that meets state, federal, and agency requirements.
• Complete placement paperwork, authorizations, attendance records, and billing documentation.
• Utilize person-centered planning practices to support client goals and outcomes.
• Assist with transition planning and discharge coordination when necessary.
• Support outreach, recruitment efforts, and relationships with referral sources.
• Promote Lutheran Services Carolinas within the community and human services network.

One of the following is required:

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field and two years of related experience, including two years in client welfare services, OR
• Bachelor's degree in a non-related field and five years of related experience, including two years in client welfare services, OR
• Master's degree in a Human Services-related field and one year of client welfare experience.

• Knowledge of child welfare and behavioral health systems
• Experience conducting assessments and developing behavioral treatment plans
• Strong crisis intervention and behavior management skills
• Understanding of family systems, attachment theory, psychopathology, and psychotropic medications
• Knowledge of person-centered planning practices
• Excellent communication, organization, and documentation skills
• Ability to work independently while collaborating with a multidisciplinary team
• Strong time-management and problem-solving abilities

• Must be at least 21 years of age
• Valid driver's license required
• Reliable transportation required
• Ability to travel throughout the assigned region for home visits and client support
• Flexibility to work occasional evenings, weekends, and on-call shifts as needed
• Ability to lift and carry up to 25 pounds

At Lutheran Services Carolinas, we believe every individual deserves the opportunity to thrive. When you join our team, you become part of a compassionate organization committed to strengthening families, empowering individuals, and building healthier communities.

Apply today and help create lasting, positive change in the lives of those we serve.