Crisis Intervention Specialist- Awake Overnight

Awake Overnight Crisis Intervention Specialist – Mobile Outreach Program

Pay rate: $23-25/hour plus overnight shift differential.

Location: Cumberland County, Maine. Hybrid remote work from a home office during overnight shifts with required community‑based crisis response as needed.

Schedule: Full‑time, 40 hours/week, nights.

• Respond to and support adults, children, and families in mental health crises.
• Engage, de‑escalate, assess needs, and develop collaborative action steps.
• Provide direct service and intervention in person, by phone, or through electronic media.
• Attend staff meetings and other meetings as needed to ensure continuity of care.
• Establish and maintain positive work relationships, engaging fully as a member of the team.
• Proactively demonstrate constructive conflict resolution skills and employ helpful self‑care tools, recognizing and safely attending to issues of secondary traumatization.
• Perform all work with the goal and intention of maintaining a trauma‑informed, trauma‑sensitive, and recovery‑oriented framework.

• Passion for helping others.
• Associate degree or higher (preferred Bachelor’s).
• Proficiency with technology.
• Must be able to successfully pass a criminal background check.
• Driver’s license and a vehicle; good driving record.
• No experience necessary – full training provided.
• Two years of relevant experience in a behavioral health or human services setting (or equivalent). One year of relevant experience is defined as 1,200 hours.
• Relevant experience may include crisis work, child protective services, warm line volunteer, residential care, case management, special education, work with developmental disabilities.
• MHRT/CSP certification required or ability to obtain within 30 days of employment (on‑site training provided).
• Technical literacy: electronic documentation, solid oral and written communication, strong organizational skills, flexible schedule.
• Demonstrated competence with critical thinking, ethical decision making, and problem solving.
• Knowledge of DSM‑V preferred.
• Ability to work across differing systems within a team framework, encompassing different rules and policies across cultural perspectives.
• Belief that recovery is possible and maintain agency perspectives guided by the client’s needs.
• Demonstrated computer proficiency in Microsoft Office, e‑mail, and the Internet.
• Must not be on state or federal suspension and disbarment list.

• Generous paid time off accrual.
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year.
• Excellent medical benefits at very reasonable cost.
• Dental and vision insurance options.
• Agency‑paid basic life insurance and STD & LTD disability insurances.
• 403(b) retirement with a generous agency match (all employees eligible).
• Tuition reimbursement—offered once per year through an application process.

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