Forensic Case Manager - FDL

Forensic Case Manager - Fond du Lac Area

Mission Statement of ACC Community Connections: "Fostering environments where all recognize and achieve their potential."

ACC Community Connections is recruiting career minded individuals for the position of Forensic Case Manager. This role provides services to clients in the Fox Valley and surrounding areas of Wisconsin.

The counties ACC Community Connections currently serves include:
Portage, Waupaca, Outagamie, Winnebago, Fond du Lac, Adams, Wautoma, Marquette, Columbia, Dodge, Green Lake, Calumet, Manitowoc, Kewanee, Sheboygan, Washington, and Ozaukee.

The Forensic Case Manager position is dynamic, no two days will be the same. The job provides a variety of services to individuals with severe and persistent mental illnesses, often accompanied with substance use challenges. Forensic Case Managers work closely with a number of external agencies including probation and parole, law enforcement, the court system, landlords, a variety of medical and psychiatric providers, county human services and others.

This position may require an extensive amount of driving to meet the needs of clients. Candidates should be comfortable working with those living with a mental illness and those who have been convicted of a variety of crimes.

The Forensic Case Manager position offers:

• The ability to self-schedule and flex work schedules to accommodate personal time.
• Strong supervisors and team members willing to support each other.
• Very team oriented approach to case management.
• Working from home.

This professional position is responsible for community-based case management services (predominantly FORENSIC case management) grounded in the dual philosophies of community safety and best practice recovery methods.

The primary duties and responsibilities are as follows:

• Provide regular, timely, and professional contact with clients to monitor progress/recovery, symptom management, medication compliance, and overall stability in the community.
• Know and follow program specific guidelines - particularly for the programs of Conditional Release, OARS, and OCRP.
• Coordinate, plan, and ensure follow through with community/clinical services to meet the needs of clients in a cost-effective manner. Targeted areas for assistance include, but are not limited to: housing (finding and/or maintaining), money management, vocational/educational pursuits, scheduling appointments, providing transport to some appointments.
• Facilitate treatment team(s) collaboration to best meet client recovery outcomes.
• Use of Motivational Interviewing skills as a primary collaborative conversational skill/tool to strengthen a client's own motivation for and commitment to change. Participate in monthly coaching sessions and skill development to work towards motivational interviewing fidelity standards.
• Assist clients to develop a natural support system which can include family, friends, neighbors, community resources, etc.
• Along with other team members, manage crisis situations with appropriate interventions.
• Collaborate with DHS contract specialists regularly but especially in difficult case issues, high profile people and/or events.
• Executes the Principles of Trauma Informed Care with clients and colleagues within the agency. Strives to enhance knowledge and abilities relating to Trauma Informed Care. Participates in personal development of skills and knowledge of Trauma Informed Care. Supports the agency’s perpetual development of improved practices and processes.
• Prepare client service documents needed for court, release from institutions, and/or ongoing case management. Reports include, but are not limited to:
  Predisposition Investigation Reports (PDI), various initial assessments, treatment plans, suicide risk assessments, crisis plans, client budgets, release of information forms.
• Testify in court; being professional in appearance and thoroughly prepared.
• Comply with all company and DHS quality standards and time frames for all documents and communications.
• Be very familiar with community resources and seek further development based on client and agency needs.
• Regularly contribute to the development of and implementation of program policies, procedures, and quality assurance activities.
• Work as a team player with peers and client teams.
• Other duties identified and assigned.

Education/

Experience:

• Bachelor’s degree in Human Services or Related Field.
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills required.
• Experience with Microsoft Office, Excel, and PowerPoint as well as visual aids technology.
• Must have a valid driver’s license, insured vehicle and a drivers record deemed acceptable by our insurance carrier.
• Must be able to pass a criminal background check as set forth by the Wisconsin Department of Health Services, Department of Corrections as well as a Wisconsin Caregiver Background Check and out of state…