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CSA Intensive Care Coordinator

Remote / Online - Candidates ideally in
Fall River, Bristol County, Massachusetts, 02720, USA
Listing for: Child & Family Services
Remote/Work from Home position
Listed on 2026-08-31
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Community Health, Mental Health
  • Healthcare
    Family Advocacy & Support Services, Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 20.5 - 24.25 USD Hourly USD 20.50 24.25 HOUR
Job Description & How to Apply Below

Job Details

Job Location:

Fall River
- Fall River, MA 02724

Education Level: Bachelor's Degree Salary Range: $20.50 - $24.25 Hourly Summary

The Care Coordinator is responsible for coordinating all services and supports identified in the ICP. S/he is responsible to the Senior Care Coordinator and the CSA Program Director.

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives.

Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Conducting a comprehensive, home-based assessment inclusive of the CANS and other tools as determined necessary, which occurs in the youth’s home or another location.
  • Identifying with the family-appropriate members of the CPT
  • Developing and implement a youth- and family-centered ICP in collaboration with the family and collaterals
  • Developing a risk management/safety plan in collaboration with the family and collaterals
  • Maintaining regular contact with the family, youth (where appropriate), and other relevant persons in the youth’s life (collaterals)
  • Facilitating CPT meetings
  • Maintaining face-to-face contact with the youth and family, as determined by the youth and family and members of the CPT
  • Identify and develop with the family natural supports
  • Assisting with system navigation
  • Providing family education, advocacy, and support
  • Identifies and actively assists the youth and family to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other services
  • Monitoring, reviewing, and updating the ICP to reflect the changing needs of the youth and family
  • Provide after-hours phone support to address urgent child or family crises. Arrange or provide home visit support services after-hours as needed to address urgent child or family crises.
  • Maintain communicating with the ICP Team members and convene with ICP Team at least quarterly to review and revise the ICP.
  • Coordinate services with state agencies, the school system, primary care, and other service providers as indicated on the ICP.
  • Prepare all necessary reports and documentation of services, including authorizations, Individual Care Plans, and evaluation data.
  • Performs other duties as required.
Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications Required

Education and Experience

Care Coordinators must be Master’s level or Bachelor’s level, be experienced in navigating any of the child/family–serving systems and have experience advocating for family members who are involved with behavioral health systems. Care Coordinators must have a valid Massachusetts driver’s license and an automobile. Care Coordinators must be certified in the Massachusetts CANS. Availability during evening/weekend hours is required.

Cultural Competency

Qualifications:
  • Awareness of personal attitudes, beliefs, biases, and assumptions about others
  • Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
  • Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
  • Cultural knowledge of key populations that will be served to address disparities in service delivery
  • Demonstrates positive…
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